News

Three Thoughts on Real-Time Consumer Product Interactions
I recently participated in an SAP-sponsored panel discussion on Game-Changers Radio about how consumer product companies are using real-time consumer insights and engagement. Buoyed by constant customer connectivity, consumer product firms are gaining a much clearer and timelier picture of their end customers, and also directly engaging them near or in real time.
QVC adds some hipster cred with acquisition
QVC just gained some credibility among hipsters and millennials by buying a popular Internet flash sale site that caters to those younger shoppers.

Restoration Hardware targets teens

Teens with a hankering for pricey furniture and décor — and affluent parents — will now have a new place to shop.
Restoration Hardware to launch teen concept

Corte Madera, Calif. -- Teens with a hankering for pricey furniture and décor — and affluent parents — will now have a new place to shop.

RH (Restoration Hardware) is launching RH Teen, which will offer “tasteful, high quality” furniture, lighting, linens and décor for teens. Launching in late September, RH Teen will have a own dedicated 200-page catalog (or, in RH lingo, “source book”), website and dedicated retail space in the company’s next generation of stores.
Company expands c-store network

Westlake, Ohio -- TravelCenters of America has completed its previously disclosed acquisition of 33 convenience store locations in northern Illinois.

The company expects the stores, which average approximately 3,400 sq. ft., will be rebranded as Minit Mart convenience stores and the sites will undergo improvements in the coming months.

TravelCenters of America operates some 370 convenience stores under the Minit Mart, TA and Petro Stopping Centers brands.
For retailers, it may be time to ramp up the buybacks

Retailers rely on a combination of dividend payments and share repurchase programs to return cash to stockholders, but the latter method is coming under scrutiny as Democrats look to leverage the populist theme of income inequality during the 2016 presidential campaign.
Is JCPenney finally making a comeback?

JCPenney 's renewed focus on omnichannel seems to be improving profitability for the retailer, which reported sales and revenue increases in the second quarter.

The company posted a net loss of $138 million, or 45 cents a share, in the quarter that ended Aug. 1, compared with a loss of $172 million, or 56 cents a share, a year ago. Total sales increased 2.7 percent from $2.80 billion a year ago to $2.89 billion. Same-store sales were up 4.1% and better than results also reported this week from Macy’s, Kohl’s and Dillard’s.
More curbside pickup at Target

Palo Alto, Calif. -- Target customers at select stores in New York and New Jersey won’t have to get out of their cars anymore to pick up online orders.

Curbside, a Bay Area-based startup, announced that is has expanded its curbside pick-up service to New York and New Jersey with the rollout of 10 new Target locations. Until now, Curbside had only been available in the San Francisco Bay Area.
Another shakeup to the leadership at Target

Another high level defection from Target's merchandising ranks suggests CEO Brian Cornell's strategic vision for the retailer is not universally shared.

Jose Barra, executive vice president in charge of merchandising at Target, is departing the Minnesota-based retailer for a new position, The Wall Street Journal reported.
A brighter future for J.C. Penney?

Plano, Texas -- While it’s way too early to start popping the champagne, J.C. Penney Co. has to be pleased about its second quarter financial results, which topped analysts expectations and suggested that the company’s turnaround is in progress.