News

Watsonville, Calif. –- A tax valuation allowance related to its Canadian operations helped reduce net income at West Marine Inc. to $4.9 million in the third quarter of fiscal 2014, down 24% from $6.5 million in the same period the prior fiscal year. Net revenues were $196.5 million, a 2% jump from $193.4 million, and same-store sales rose 0.6%.  

Fort Worth, Texas -– Radio Shack is launching its new “R Promise” initiative to offer holiday shoppers services including price matching and new payment options. Radio Shack stores will match prices on identical products from local brick-and-mortar competitors, major online retailers (excluding wireless phones from online retailers) and RadioShack.com at the time of purchase or within 15 days of the purchase.  

Wakefield, Mass. -- Ninety percent of consumers said they expect the customer experience to be consistent across channels and devices used to interact with brands this holiday shopping season, according to a global study by SDL. The figure represents a 17% increase from what consumers reported last year.  

Cheshunt, U.K. –- Sir Richard Broadbent, chairman of Tesco PLC, will step down in the wake of a 99% drop in net income for the first half of fiscal 2014. Tesco reported first half profits of $9.6 million, about $333 million less than previous estimates.  

American’s feelings and some strange connections to footwear are revealed in a new market research DSW shared recently. The October survey of 1,000 adults representing the U.S. general population, explored topics such as what motivates consumers to purchase shoes, how much consumers prefer to spend on shoes, consumers' emotional attachment to shoes, and what types of shoes Americans favor overall.  The survey was conducted in celebration of National Shoe Lover Day on Saturday, October 25.

Walmart SVP of creative Andy Murray unveiled a new shopper marketing framework in which the retailer envisions a 17 point “retail moment of truth” customer journey at the Path to Purchase Institute’s annual Shopper Marketing Conference & Expo in Minneapolis.

When it comes to strategy, leadership and collaboration, Walmart was among the top tier companies in the inaugural Best Retailers to Work With report.

When it comes to strategy, leadership and collaboration, Walmart was among the top tier companies in the inaugural Best Retailers to Work With report.

Sam’s Club this way found a healthy new way to enhance the value of membership with an innovative health exchange offering focused on small businesses.

The Walmart division launched a number of first-of-its-kind services, including the introduction of a health exchange service in partnership with Aetna, to better serve its small business members.