News

Boca Raton, Fla. -- Office Depot and OfficeMax retail stores will be open from 6-9 p.m. local time on Thanksgiving Day, Nov. 27, and will re-open on Black Friday, Nov. 28, at 8 a.m. with doorbuster deals. Office Depot and OfficeMax will offer special deals both in stores and online, with all online Black Friday deals starting at 12:01 a.m. ET on Thursday, Nov. 27.  

London, U.K. -- Nearly three-quarters of online retailers (74%) miss out on sales by promoting irrelevant items to online shoppers. According to new research from OrderDynamics, as retailers prepare for the crucial holiday shopping season, many could be driving customers away by promoting irrelevant products, failing to build customer relationships through intelligent follow-up, and ignoring consumer preferences on end-to-end order tracking.  

When asked which Cyber Monday offers they will take advantage of, 70% of consumers said deals. In addition, a new survey from FatWallet.com shows that 42% said coupons, 31% said cash back, 51% said storewide discounts and 68% said free shipping.  

Jackson, Miss. –- Newk’s Eatery’s is launching a new online ordering platform. After the mid-November debut of Newk’s online ordering program, to be implemented nationwide by year’s end, online customers will be able to pick up orders at Newk’s “Grab N’ Go” takeout entrances.    

Grapevine, Texas –- GameStop is introducing the GameStop Holiday Hub. a seamless online experience allowing customers to check out gift guides, find deals, determine trade-in values, learn about layaway options, and other shopper-friendly tools such as in-store pickup of online orders.  

Merrillville, Ind. -- DirectBuy, the membership-based buying organization that enables consumers to purchase directly from manufacturers and suppliers, has implemented a new Member Care Advocacy Team. Typical member resolutions include processing membership renewals, updating contact information, resetting passwords, and resolving members’ questions pertaining to orders or membership.  

Atlanta -- This year, a Halloween that fell on Friday helped boost spending growth in October, according to the monthly SpendTrend report from First Data Corp. 

New York -- Ramping up for Black Friday, Amazon increased its product listings by 43% in the third quarter of 2014, adding four times as many SKUs to its website between July and September than it did in the entire first half of 2014. According to a report by CommerceHub, the online retail giant primarily grew products within the categories of electronics, home improvement and health & beauty.  

Bentonville, Ark. -- A rare sales bump may provide the world’s largest retailer just the momentum it needs going into the important holiday season, say Wall Street analysts, as Wal-Mart reported that 3Q same-store sales rose at U.S. namesake stores for the first time in nearly two years.

 

However, Wal-Mart tempered the news with warnings that a highly promotional environment lies ahead.

 

Menomonee Falls, Wis. -- Kohl’s Corp. reported a 20% decline in 3Q profit, missing Wall Street estimates, as the retailer continues to be challenged by drops in store traffic and weak sales.