News

Sports Authority wants to help customers stay healthy, wherever they are.

The full-line sporting goods retailer has launched its new BodyFit Personal Training app. This free app gives customers exclusive access to more than 100 fitness training videos and provides guidance on how to use Sports Authority’s proprietary BodyFit sports and exercise equipment.

eBay is targeting consumers across digital and physical channels this holiday season with a new online holiday hub and even in-person selling stations.

Through Jan. 1, 2016, eBay is running a multifaceted holiday campaign called “Wish Bigger.” A central feature is a holiday-specific shopping site, eBay.com/holidays, which will offer features such as a soon-to-launch holiday heat map that will track what eBay customers are wishing and shopping for coast-to-coast on a weekly basis.

The New York Times is reporting that Texas grocery chain HEB is planning on distributing some 15% of the company’s shares to employees who are over 21 and have worked at least 1,000 hours in a calendar year. “So many in retail are competing in the race to the bottom, and people are the largest cost. So it seems logical to cut people, and lots of folks are doing it,” H-E-B president and CEO Craig Boyan said. “We think that’s a trap. We believe the race for the bottom cheapens the American experience.

A private equity group better known for investing in established companies is creating a new dollar store brand after acquiring 330 Family Dollar stores from Dollar Tree.

Dollar Tree acquired Family Dollar earlier this year and to satisfy federal regulators, the company agreed to divest 330 Family Dollar stores. The acquiring company is a newly created portfolio company of the private equity firm Sycamore Partners called Dollar Express.

Every retailer hates online chargebacks, and unusually active chargeback activity is often an indicator of e-commerce fraud.

Risk management firm Chargebacks 911 has identified the U.S. cities in the Northeast where the highest percentage of e-commerce transactions result in a chargeback. Visa and Mastercard have set 1% as acceptable chargeback threshold, and these ZIP codes far exceed that figure.

• 17% chargeback rate: Port Washington, New York (11050)
• 15% chargeback rate: Astoria, New York (11105)

Exceptional customer service continues to drive growth at Publix Supermarkets, which had strong earnings and same-store sales growth in its third quarter.

Publix sales for the third quarter 2015 totaled $7.8 billion, representing a 6.3% increase from last year. Comparable-store sales for the third quarter of 2015 increased 4.2%.

Amazon.com is not waiting until Black Friday or even Thanksgiving Week to launch its deepest holiday discounts.

The e-commerce giant announced Monday that its Black Friday Deals store is now officially open. In addition, this year Prime members can access more than 30,000 Lightning Deals 30 minutes early, giving Prime members special, early access to deals.

Whole Foods Market is adding a Target veteran with experience in technology and omnichannel marketing to its executive leadership team.

The grocery retailer announced that it has named Don J. Clark global vice president of purchasing for non-perishables.