News

Aiming for Innovation
Target Corp. has long been an innovator in retail marketing and merchandising. But its latest efforts to think outside the box are taking it even further afield.
Cloudy with a Chance of Managed Workforce
Retail cloud technology deployments have been getting a lot of attention lately. However, the most publicized retail uses of cloud technology tend to be flashy, front-end implementations. For example, cloud platforms are frequently deployed to support the seamless customer experience that underpins omnichannel retail strategies. But the cloud is not just suited to running customer-facing systems. Cloud technology can also serve as an ideal platform for back-end systems and functions, such as workforce management.

Cash receipts: not going anyway anytime soon

John Bultema, executive VP, treasury management and currency processing solutions for Fifth Third Bank, spoke with Chain Store Age editor Marianne WIlson about the current status of cash receipts in retail store. And how they aren’t going away anytime soon.
Which retailer will dominate online holiday shopping?

A familiar name factors heavily into the online holiday shopping plans of consumers.
Worth the Switch

Retail facilities are making the shift to LEDs, a more efficient, brighter and longer-lasting lighting option that saves energy and reduces operating costs. Its rapid return on interest makes LED retrofitting a smart, simple fix.

But what if LED lighting installations could also increase and guide purchasing decisions? What if thoughtful placement and controlled lighting could make customers feel more comfortable and safe, and make employees more productive?
TechBytes: Three ways automation is changing workforce management

The recent KronosWorks 2015 conference was held in Las Vegas, a city built on taking chances. However, increasing automation of workforce management tasks is helping retailers remove the risk from activities such as scheduling, staffing and hiring.

Here are three hot automation trends highlighted at KronosWorks that are helping retailers win the workforce management game.
SHOP TALK

RANDOM NOTES: Microsoft made its Manhattan debut with a 22,369-sq.-ft. flagship on Fifth Avenue — its largest location yet. Designed in collaboration with Gensler, the store has a striking, all-glass facade that provides a full view of the contemporary, multi-level interior. High-definition video walls and digital signage are featured throughout the space, streaming video, images and information. A two-story video wall is located behind an “answer desk,” where shoppers can receive assistance and training. ...
These retailers lead social holiday engagement

When it comes to increasing brand awareness on social media for the holidays, a few chains stand out.
NO ASSEMBLY LINE

The 45-acre Assembly Row in Boston breaks almost all the rules for the traditional model for outlet centers. Just three miles from downtown Boston, Assembly Row is an urban-style mixed-use center with a wide range of outlet retail options alongside entertainment components like LEGOLAND Discovery Center, AMC Theatres and over a dozen restaurants from Legal Sea Foods to Vancouver, B.C.-based Earls Kitchen + Bar.
LEADERSHIP TRANSITION

Taking the reins of Toys “R” Us in July 2015, new CEO and chairman David Brandon recognized one of the biggest challenges he faced would be inspiring others to execute his vision of what the company could be. The retailer had gone through a decade of leadership changes, and Brandon was well aware that frequent executive changes, strategic shifts and cost-cutting can cause stress and a lack of trust.