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The New Stand—it’s not your average c-store
A new day, every day. That’s what an unusual new retail concept in Manhattan promises shoppers.
It’s called The New Stand, and it’s located underground in the Union Square subway station, near the entrance to the L train. A second location is set to open, this one above ground, at Brookfield Place, a shopping center in lower Manhattan.
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Retailers fall short on omnichannel returns
While most large retailers now offer omnichannel return capabilities, the experience may leave something to be desired.
According to The Omni-Returns Experience Report, a new study of 25 major retailers including Target, Walmart, Best Buy, Apple, Gap, Sears, J.C.Penney and Macy's from StellaService, more than 75% of evaluated retailers offer buy online, return in store (BORIS).

