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  • Study: Emerging commerce channel comes of age

    A digital consumer touch-point long thought to offer little in the way of “hard” ROI appears to be changing that trend.

    According to a study of aggregated, anonymized U.S. traffic and revenue data from Kibo (the new company created from the merger of MarketLive, Shopatron and Fiverun), there was a 138% increase in total social revenue during 2015 compared to 2014.

  • Retailers need to move to customer-centric model

    For all their talk about the customer, most retailers have yet to evolve to a business model that is truly customer-centric.

    That’s the conclusion of a new industry study by strategic consulting firm The O Alliance that was created in partnership with Revmetri.

  • Survey: Retailers need to move to customer-centric model

    For all their talk about the customer, most retailers have yet to evolve to a business model that is truly customer-centric.

    That’s the conclusion of a new industry study by strategic consulting firm The O Alliance that was created in partnership with Revmetri.

  • Boot Barn kicks into higher gear in Q3

    Boot Barn reported double-digit profit and revenue growth in the third quarter helped by its recent acquisition of Sheplers.

  • Challenging holiday takes toll on Kohl’s profit

    Positive trends with its online business were not enough to help Kohl’s offset in-store weakness and intense competition, which pressured profits and caused a significant downward revision in guidance.

    Kohl’s said its fourth quarter same-store sales increased 0.4% while the digital business grew 30%. Full year same store sales increase 0.7%.

  • Expansion Strategies for Today’s Risk-Averse Retailers

    While the United States continues to experience slow, yet steady economic growth, the future of the domestic retail industry remains unclear as businesses are forced to adapt to a world where consumers are more cost-conscious than ever before. Amidst this challenging climate, retailers must be smarter at understanding their customers, products and the experiences they offer.

    Revisiting Brand and Revenue Expansion Strategies

  • Lowe's steps it up in Canada with RONA purchase

    Lowe's is making major moves in Canada with the $2.3 billion purchase of RONA Inc., a Canadian home improvement retailer and distributor.

    Lowe's had previously made an unsolicited bid on the company more than three years ago, but the substantially higher offer this time around was accepted by Rona's board.

  • Sephora pays more than lip service to mobile experience

    Specialty beauty retailer Sephora is launching a new mobile tool that eases the process of selecting a lip color.

    Sephora is now offering a feature called Sephora Visual Artist on its existing Sephora To Go consumer mobile application. Sephora Virtual Artist utilizes a smartphone’s camera to map a user’s lip location and shape using technology developed by facial visualization provider ModiFace.

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