News

Retailers looking to place blame for problems with inventory or fulfillment may want to find a target besides their IT systems.

According to a new survey of 200 retailers from inventory management technology provider Stitch Labs, two-thirds (63%) of inventory or fulfillment issues are caused by human error from manual process management. Delayed shipment from suppliers causes another 15% of inventory and fulfillment difficulties, with faulty technology only responsible only 12.5% of the time.

The rumors are true – Whole Foods Market and Instacart are taking their relationship to a new level.

The organic grocer and online delivery service officially announced a deepening of their partnership, which had been reported in the media for the past few weeks.

Whole Foods Market and online delivery service Instacart have big plans to make it easier for consumers nationwide to receive home deliveries from the nation’s leading retailer of natural and organic products.
 

The company formerly known as Men’s Wearhouse plans to significantly reduce its physical presence this year by closing 250 stores, including more than 20% of the Jos. A. Bank stores acquired in 2014.

The major reduction is selling space by the company which changed its name to Tailored Brands earlier this year was announced in conjunction with the release of weak fourth quarter results that were in line with previously released results, which showed Jos. A. Bank stores had 32% decline in same-store sales.

Dollar General reported record sales and profits last year and plans to extend the streak in 2016 with 900 stores and an even greater number in subsequent years, according to the company’s new financial targets.

In 2015, Dollar General opened 730 new stores and remodeled or relocated 881 stores which combined with a 2.8% same store sales increase allowed it to grow total sales 7.7% to $20.4 billion. The company ended its fiscal year on Jan. 29, with 12,483 stores.

The CEO of Toys “R” Us sounded an upbeat note on Thursday amid results that showed the chain cut its full-year net loss by more than half in fiscal 2015, and improved its adjusted earnings by 25%.

It’s not drones, but Amazon.com has found a new way to make quicker deliveries via air. According to the Wall Street Journal, Amazon is leasing 20 Boeing 767 freighters as part of a deal with air cargo provider Air Transport Services. The agreement is intended to supplement Amazon’s existing delivery network. Amazon also purchased thousands of its own branded tractor-trailer trucks in December 2015. [Wall Street Journal]

Chain Store Age recently spoke with Daphne Carmeli, CEO of Deliv, to get her perspective on what’s going on in the rapidly growing online delivery space.

What is driving growing consumer interest in online delivery?
We’ve got a bunch of players in the industry who are aggregating inventory in a simple, flexible and cost-effective way for last-mile fulfillment. Companies like Amazon and Google are resetting customer expectations of what’s possible.