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  • Rent the Runway taps industry vet for key position

    New York - Fashion retailer Rent the Runway has hired industry veteran Chris Halkyard as the company's first chief logistics officer, effective Aug. 1. In his role, Halkyard will oversee Rent the Runway's logistics platform, including the company's proprietary reverse-logistics operations and transportation network.

  • Denny’s launches omnichannel ‘Fantastic Four’ promotion

    Spartanburg, S.C. – Denny’s is partnering with 20th Century Fox on an omnichannel promotion for the upcoming movie “Fantastic Four.” The Denny’s Instagram channel will be posting a series of exclusive clips for followers throughout the partnership.

  • Survey: Marketers seek personalized interactions

    Somerville, Mass. – Almost all (91%) of marketers either use or intend to use personalization for online customer interactions within the next year. According to a new survey from real-time personalization provider Evergage, nearly one in two marketers surveyed (49%) intends to increase their budgets for personalization in the year ahead, with 80% planning to increase them significantly (by more than 10%).

  • Epicor Retail Solutions relaunches as Aptos

    Montreal - Epicor Retail Solutions has officially launched as an independent company and new brand following its spin-off from Epicor Software Corp. The new company, called Aptos Inc., will focus on delivering a singular commerce platform for seamless customer experiences.

  • Starbucks to shutter one of its retail concepts

    Seattle – Starbucks Corp. is taking the bakery store brand it acquired in 2012 in house. The coffee giant said it plans to close all 23 La Boulange retail (bakery café) locations, as well as the two baking facilities serving the locations, by the end of September. The retailer said it determined that La Boulange stores are “not sustainable for the company’s long-term growth.”

  • Port delays hurt sales at Hancock Fabrics

    A disruption in product flow because of the West Coast port dispute led to a drop in same store sales for Hancock Fabrics in the first quarter.

    The company had net sales of $61.7 million for the first quarter ended May 2, compared to $63 million in the first quarter of the prior year. Same store sales declined by 1.9%.

  • Help wanted: retail executive to lead major transformation

    A search is underway for a new CEO to execute a massive transformation at one of the world’s largest retailers. Getting to the interview will require U.S. executives to take a very long flight and the successful applicant will need good listening skills to decipher the accent of co-workers.

  • The top 10 ways employees waste time

    Texting and checking social media sites aren’t on any retailer’s job description for store level hourly positions, but those and other Internet-enabled activities are sapping the productivity of workers, according to a CareerBuilder study.

    The study of 2,175 hiring and human resources managers didn’t look just at the retail industry, but who hasn’t been in a store and seen a smartphone obsessed employed distracted by their device to the detriment of customer service.

  • Petco launches on-demand product delivery

    Petco is joining the increasingly large group of retailers offering on-demand delivery of their products.

    The specialty retailer has teamed with Instacart in a first-of-its-kind partnership in the pet industry. PetcoNow is a new service that gives pet parents the ability to have Petco products delivered directly to their door in as little as one hour.

  • Look what else he got at Jared

    Jared is introducing an exciting luxury retail experience that aims to shake up the jewelry shopping category.

    The retailer is opening its very first Le Vian by Jared store at the Roosevelt Field Mall in New Jersey. The store will be the only place in the world where shoppers can explore all of upscale brand Le Vian’s offerings: from jewelry and timepieces to handbags and scarves, with carefully curated in-store boutiques devoted to each category, all celebrating the attention to detail and innovative design for which the Le Vian brand is known.

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