News

Framingham, Mass. – Staples Inc. is enthusiastically jumping into the brand new market for the Windows 10 operating system, set for release on July 29. Starting July 29, customers can purchase the latest devices optimized for Windows 10 online at Staples.com and upgrade eligible devices to Windows 10 for free with Staples EasyTech Services.

Boston – Wayfair is meeting the needs of customers who need to get some sleep fast. The online retailer is partnering with Mattress Firm Inc. to let customers obtain same-day premium delivery of mattresses in most markets.

Shoppers will also have access to Wayfair.com’s more than 700 customer service team members, including mattress specialists for advice and insight.

Beijing – Chinese e-commerce platform JD.com Inc. has unveiled an enhanced version of its online enterprise procurement platform, JD Enterprise. The JD Enterprise Intelligent Procurement Platform, initially launched in late 2014, uses data-driven insights to make the procurement process more efficient for both suppliers and customers.

The new services unveiled will enable corporate customers to manage more of their procurement functions directly via JD Enterprise.

Hoboken, N.J. – Early results indicate Amazon.com may be getting beaten by upstart e-commerce rival Jet.com on price, but Amazon is still outdoing the new kid on the online retail block in one key area. According to data from cloud services provider Instart Logic, the Jet.com homepage takes 25% longer to load than Amazon’s homepage.

Plano, Texas – Reductions in labor hours and store expenses, as well as a sourcing and distribution initiative, helped boost profit at Rent-A-Center Inc. in the second quarter of fiscal 2015. Net income rose 31% to $23.15 million, from $17.68 million the same quarter a year earlier.

Consolidated revenue also performed well, growing 6% to $815.34 million from $768.43 million. Consolidated same-store sales increased 7.5%, aided by especially strong performance in Mexico stores.

Customer expectations of the store have changed dramatically in the last few years as constant connectivity has changed the way consumers live their lives. Johann Wrede, senior director of solution marketing for SAP, recently discussed the evolution of the in-store experience with Chain Store Age.

1. How have customer expectations for the in-store experience changed in the last few years?

Minneapolis – Supervalu Inc. beat Wall Street expectations for profit in the first quarter of fiscal 2016 and also announced it is considering spinning off its Save-A-Lot grocery banner. Net earnings soared 42% to $61 million, from $43 million in the same quarter the prior fiscal year.

Cost of sales rose at a slower pace than net sales, aiding profit growth. Net sales rose 3% to $5.41 billion, from $5.26 billion.

Columbia Sportswear’s retail aspirations arrived in South Florida in the form of a new 5,600-sq.-ft. concept store called Performance Fishing Gear.

Amazon is going to make it very easy for startups to launch, market and distribute their products to hundreds of millions of Amazon customers across the globe.

The retailer is launching a program called Launchpad, which offers a streamlined onboarding experience, custom product pages, a comprehensive marketing package, and access to Amazon’s global fulfillment network, all geared toward helping startups successfully launch their innovations and share their stories.