News

A pullback in promotions, reduced catalog circulation, and unseasonably warm weather helped make for a very disappointing third quarter for Lands' End, whose effort to turnaround its business is having trouble taking hold.

The apparel retailer's sales fell 10% to $334.4 million in the quarter ended Oct. 31, compared to $373.1 million last year.

Net income fell 41% to $10.7 million, compared to $18 million in the third quarter last year.

GameStop is upping the ante on rewards by allowing customers to use their reward points to save on the cost of fuel.

The retailer is partnering with the Excentus Corp. Fuel Rewards program to allow members to earn fuel savings from purchases made at thousands of participating merchants, retailers and restaurants nationwide.

Express continues to make all the right moves, reporting better than expected results for its third quarter and raising its 2015 outlook.

The specialty apparel retailer reported a profit of $26.3 million, or $0.31 per share, versus a year-ago profit of $14.6 million, or $0.17 per share.

Revenue rose 9.8% to $546.6 million. Total same-store sales, including e-commerce sales, rose 6%. E-commerce sales climbed 6% to $83.8 million.

The nation’s largest supermarket operator reported profit that surpassed Wall Street expectations and raised its annual forecast.

Kroger Co.’s third-quarter earnings rose 18% to $428 million.

Revenue inched up 0.4% to $25.08 billion for the quarter, ended Nov. 7. missing Street forecasts of $25.22 billion. Kroger cited lower fuel prices as impacting sales.

Same-store sales, excluding fuel, rose 5.4%, more than expected. It was the chain’s 48th consecutive quarter of positive same-store sales growth (excluding fuel.)

Despite significant publicity about consumer preferences for apps, retailers are focusing their mobile attention elsewhere.

According to a new study from Boston Retail Partners, “Mobile Commerce – The Future of Retail,” a leading 24% of retailers said a new or upgraded mobile website is their top commerce priority, double the 12% who listed a new or upgraded mobile app. Sixty-eight percent of retailers expect mobile sire revenue to increase by the end of the year, compared to 38% who expect mobile app revenue to grow by year’s end.

Dan Berthiaume, senior editor of Chain Store Age, recently participated in a one-hour panel discussion, “Game-Changers 2016 Predictions – Part 1,” sponsored by SAP as part of its “Coffee Break with Game-Changers” Internet radio series.

Walmart has kicked off one of its most omnichannel marketing campaigns ever with its Holiday Sing to Salute Military Families.

The nationwide campaign encourages the public to sing a portion of a classic holiday song while capturing it on video, and then post the video on social media channels to show support for members of the military and their families.

American Express Serve announced this week that it and Rite Aid and Dollar General had joined forces to allow American Express Serve account holders to add money to their cards at the retailers’ locations around the country. The two companies join CVS/pharmacy, Family Dollar, Family Dollar, Walmart and 7-Eleven as places where customers can do a Free Cash Reload of their cards.

Following its launch of delivery to the Empire State Building in October, Starbucks is offering one-hour delivery in a new, larger location.

Starbucks is partnering with on-demand delivery service Postmates for a pilot program where customers in Seattle can have food or beverages delivered to them within designated areas. The offering is an extension of the Starbucks mobile order and pay feature on its app.

Sears Holdings Corp. is doing a much better job at cutting costs than at stopping its sales decline.

The retailer’s total revenue in the third quarter, ended Oct. 31, fell 20% to $5.75 billion, from $7.21 billion in the year-ago period, amid store closings and divestitures and a drop in apparel and consumer electronics sales. (Sears had 1,687 stores at the end of the quarter, down from 2,249 a year earlier.)

Total same-store sales were down 8.6%. Kmart same-store sales declined 7.5%. Sears domestic same-store sales fell 9.6%.