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Start-up wants to make it easy for customers to return online goods — in malls, stores
Two e-commerce vets are looking to tackle one of the retail industry’s most vexing problems: returns of online purchases.
David Sobie, former senior VP of marketing & business development at flash site HauteLook, and Mark Geller, former head of mobile at the company (which Nordstrom acquired in 2011), are launching Happy Returns, which seeks to eliminate the “pain” of returns by mail by establishing a network of “Return Bars” in malls and stores where shoppers can return merchandise purchased online and get an immediate refund.
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Supreme Court rejects Wal-Mart class action appeal
The U.S. Supreme Court on Monday declined to take up an appeal from Wal-Mart Stores to throw out a class action judgment over its treatment of workers in Pennsylvania, Reuters reported.
In the case, hourly employees of Wal-Mart and Sam’s Club had brought a class action lawsuit, claiming they were not compensated for rest breaks and off-the-clock work as mandated in their policies. The case impacted some 187,000 Wal-Mart employees who worked in Pennsylvania between 1998 and 2006.
