News

Retailers are eager to combat the force of Amazon, but they lack the strategy, marketing dollars and digital resources to do so.   Specifically, 44% of retailers do not know how to respond to the power of Amazon, according to “A New Path for Retail: Co-Existing with the Force of Amazon.” The report is from Bluecore, a commerce decision platform provider.  

Toys "R" Us named Mark Johnson executive VP, U.S. marketplace operations, effective immediately.    Johnson had been serving as interim executive VP, store operations since May. He joined the company in October 2014 as regional director for stores before being promoted to VP of operations, strategy and execution in 2015.   

Online subscription beauty retailer Birchbox may be looking to sell itself.   The company has been discussing a potential sale with several retailers, including Walmart, reported Recode. If the discounter were to acquire Birchbox, it would be the chain's fifth e-commerce acquisition since last August.   

Weak sales made for a rough second quarter for Office Depot.   The retailer said its profit fell to $24 million, or 5 cents a share, short of Wall Street expectations, compared with $210 million, or 38 cents a share, in the year-ago period. (The 2016 quarter included a $250 million fee paid by Staples to Office Depot after Staples abandoned its intent to acquire its rival.)  

Simon is debuting a new type of concierge — one that never calls in sick.   The mall owner launched a chatbot designed to deliver customers at its 208 North American centers useful information as they shop.  Described as the industry’s first enterprise-wide bot, the artificial intelligence-based technology is available through Facebook Messenger, and provides store and restaurant information, hours of operation, special events, daily promotions and a list of available amenities.  

Abercrombie & Fitch Co. has brought its updated store environment to Tysons Corner Center, Tysons, Va.   The location is one of seven new concept stores the retailer will open by yearend. Abercrombie debuted the new look in February, at Polaris Fashion Mall in Columbus, Ohio. It has also opened at Lenox Square, Atlanta, Georgia, and at Somerset North, Troy, Michigan (Somerset North).  

The nation's second largest drugstore chain by store count posted a higher-than-expected quarterly profit amid stronger demand for its pharmacy benefits management business.    CVS’ net income rose 18.8% to $1.1 billion in the second quarter, ended June 30. Net revenues rose 4.5% to $45.7 billion, with a 9.5% increase in revenue in it pharmacy services segment, which includes its pharmacy benefits manager (PBM) business and specialty pharmacy services.  

Ralph Lauren starts its new fiscal year in much the same way as it ended the last one: with sales lines splashed with red ink to indicate the severe declines across most divisions of the company. Some of this would be excusable if the iconic brand were at the start of a journey of reinvention, but this comes after multiple attempts to get the firm back on track - most of which have proved to be fruitless.