News

As it heads into its most important selling season, Sears Holding Corp. is receiving another cash infusion from its CEO and largest shareholder.   Sears is borrowing $100 million from units of CEO Eddie Lampert's hedge fund ESL Investments for "general corporate purposes," according to a regulatory filing. The new infusion brings the total of Lampert's outstanding loans to Sears to $499.4 million.   

In a move to step up their customer experiences, more retailers are embracing artificial intelligence (AI).   This was according to the third quarterly “2017 E-commerce Performance Index,” a report from SLI Systems.   According to the data, 54% of companies reported they are using or plan to add AI in the future. The largest group of these respondents (20%) expect to add AI within the next 12 months.  

Jegs Automotive Inc. has appointed a veteran marketing executive as its new chief executive.    The family-owned high-performance auto parts retailer on Wednesday announced it has appointed Jeffrey Hennion as its new CEO, effective Oct. 16. Most recently, Hennion served three years at GNC Holdings, where he was executive VP, chief marketing & e-commerce officer. He resigned in June.   

Energy is the fourth largest in-store operating cost for retailers, with the average 50,000-sq.-ft. retail building spending around $90,000 each year on energy costs. Retail building managers are constantly trying to better regulate their buildings’ energy costs, so understanding where those charges come from can be extremely beneficial.   

Consumers are becoming more digitally influenced on a seemingly daily basis — but omnichannel retailers find themselves hard-pressed to keep up the pace. Retailers need to meet their needs across all touchpoints, and create a frictionless shopping experience despite where the shopping journey starts and ends.   

Malls are not going away entirely, but the word “mall” may be an endangered concept.   CBL Properties, one of the nation’s biggest mall operators, with 121 of them in 27 states, has announced a rebranding campaign that that reflects a new strategic direction focused on operating community gathering places, not mere shopping centers.  

A New England-based retailer that has the distinction of being the first curtain catalog company is closing up shop.    Shareholders of The Fitzpatrick Companies, whose subsidiaries include Country Curtains, voted Wednesday to liquidate the 61-year-old business. Country Curtains will begin liquidating operations immediately, and a going-out-of-business sale will be launched in its 19 retail stores (and website) starting on Oct. 5. The stores will close by the end of the year.  

The European Union has hit Amazon with a tax bill.    The online giant was ordered to pay 250 million euros ($294 million) plus interest in back taxes to Luxembourg on Wednesday after the European Commission said the retailer had received illegal tax benefits.   "Luxembourg gave illegal tax benefits to Amazon. As a result, almost three quarters of Amazon's profits were not taxed," Margrethe Vestager, the EU's commissioner for competition, said in a statement.