ACI Worldwide: Global e-commerce sales skyrocket in April; fraud up over last yearThe COVID-19 crisis continued to drive global e-commerce sales in April. CSA Exclusive: Google sees cloud as key to retail COVID-19 responseCOVID-19 is having a varying impact on retailers, but Google views cloud computing as the platform to solve underlying industry issues. Retail center owner in D.C. readies re-opening plan Though government officials in the Washington D.C., area have yet to set a re-opening date for all retailers, Peterson Companies is ready for the day. Survey: Online shopping, customer concerns rise during pandemic COVID-19 is creating new e-commerce patterns and anxieties among consumers. Expert Analysis: Reopening Businesses Face Thorny Customer-Facing ADA Issues COVID-19 has had a profound impact on the ways in which we use (or, more accurately, avoid) public accommodations spaces in recent months. Customer satisfaction stays steady Overall U.S. customer satisfaction held fast in the first quarter of the year even as consumer spending plunged. ModCloth celebrates independence with flexible payments An online indie and vintage-inspired women’s apparel retailer is providing customers with an installment option. Homeland speeds up queues, enables social distancing via self-checkout A regional Southwestern grocer is offering a self-checkout option alongside traditional POS terminals. Chili’s, DoorDash to present virtual celebrity dinner party A fast-casual chain and an on-demand delivery platform will let customers recreate an online charity event. Study: Consumers ready to buy apparel in-store — but nix try-ons Shoppers are ready to purchase apparel and other non-essential items in stores, but with some major changes compared to pre-pandemic. Kirkland’s improves loss prevention with smart cameras A struggling home décor retailer is upgrading its in-store video surveillance system. Bed Bath & Beyond’s digital pivot continues; most stores won’t reopen before June Bed Bath & Beyond continues to expand its fulfilment capabilities and omnichannel offerings to support increased demand across its digital channels and is also making plans to gradually reopen its stores. First Previous 1771 1772 1773 1774 1775 Next Last