Credit card delinquencies, card over limit up significantly in 2022Credit cards played a big role in holiday shopping. Consumers trust these three retailers with their dataConsumers have some serious misgivings about their privacy when using technology, but think their personal data is safe with three specific retailers. Esprit’s U.S. comeback includes opening global creative HQ in NYC, flagships A brand that once defined California cool is plotting its U.S. comeback. It’s also on the hunt for an architectural firm. Exclusive Q&A with DTC brand Chubbies customer experience manager A direct-to-consumer specialty menswear brand is using cloud-based scalability to ensure proper customer help desk staffing levels. Three regional retailers showing customers love this Valentine’s Day Customers can receive big love even from smaller retailers. Mastercard: In-store spending tops online in January; total sales up 8.8% Consumers continued to spend in January even amid inflation and an uncertain economic environment. Walmart closing three stores in Chicago suburbs — and a couple of others Study: The top reasons that retail employees decide to quit — or stay — are… Education benefits are important to today’s retail employees. Online shoppers won’t make a purchase without this offering… More than six in 10 consumers won’t complete an online transaction unless a very important option is included. Study: Inflation lower, customer satisfaction up After deteriorating dramatically during the past five years, customer satisfaction in the United States is showing signs of recovery. Activewear brand Alo opens metaverse store Alo is launching an immersive digital version of its brick-and-mortar Alo Yoga stores that includes virtual reality components. Dick’s Sporting Goods goes big on in-store resale events Dick’s Sporting Goods is offering hundreds of in-store trade-in events during the first half of 2023. First Previous 1012 1013 1014 1015 1016 Next Last