L'Occitane en Provence has launched a new store design that offers a more personalized shopping experience.
The updated design was unveiled at the brand’s remodeled store on the Upper West Side of Manhattan. It’s one of five locations set to open this fall, including remodeled spaces at The Mall at Short Hills, Short Hills, N.J.; Newark International Airport, Newark, N.J.; and Madison Avenue in Manhattan. A new store will open at Belmont Park Village in Elmont, N.Y.
The Upper West Side boutique has been redesigned in the spirit of the brand's birthplace: Provence, France. Upon entering the shop, storytelling envelopes the customer through a luxurious palette of authentic Provençal materials and a series of archways, a nod to the ever-present arches found throughout Provence.
A herringbone pattern of terracotta tiles, reminiscent of the craftsmanship local to the Provence region, lies beneath the archways. The traditional cashier counter has been replaced with a mobile POS system that allows for frictionless checkout anywhere throughout the store.
The store also offers an array of curated services designed to enhance customers’ connection with the brand, including mini-facials, hand massages and detailed skin analysis using a magnifying skin scanner. Customers can also take advantage of complimentary gift wrapping and remote private shopping with a beauty host.
"We are very excited to expand our presence in New York City through the opening of this boutique, in the heart of such an iconic neighborhood," said Yann Tanini, managing director of L'Occitane North America. "This store offers a distinctive experience, immersing visitors in the essence of L'Occitane’s origins. It encapsulates everything that makes our brand exceptional—the sense of community, the rich heritage of Provence, and the passionate people who bring our products to life."