Study: Amazon on track to grab half of e-commerce holiday salesIt's shaping up as a record Christmas for Amazon — and it has its Prime members to thank. Cyber Monday breaks online record — so does mobileCyber Monday was the largest sales day in history, as sales rose 16.8% to an estimated $6.59 billion. Report: New app streamlines Amazon’s truck drivers’ deliveries Amazon is speeding up truck drivers’ warehouse visits. Study: Retailers need to ‘tune in’ and anticipate customers’ needs To reign successful this holiday shopping season, retailers must understand what trends are influencing customer purchase decisions. Poshmark debuts newest shopping tool—and it’s voice-enabled Poshmark is playing matchmaker between its buyers and sellers — and Amazon Alexa is making the connection. Americans can’t stop looking at their smartphones American consumers have earned a new nickname: “device-dependent.” Study: Rising shopper expectations outpace in-store service Overall shopper satisfaction is on the upswing, but many customers are still unsatisfied with customer service. Tech Bytes: Three Singles Day lessons for Black Friday prep Retailers that still don’t believe they have anything to learn from Singles Day may have a long road ahead if they want to stay competitive. Study: Retail website functionality must support quick purchase decisions As the duration of online shoppers’ purchase decisions drops to a mere day, retailers’ window to grab their attention is shrinking. Convenience store giant jumps into chatbot game 7-Eleven is trying its hand at conversational commerce. First Previous 216 217 218 219 220 Next Last
