Study: Monthly person-to-person payment usage is increasingAs more purchases are made online and via mobile devices, more customers are opting for person-to-person (P2P) payment services. Exclusive: How to maximize mobile POS technologyThe use of mobile point-of-sale technology is growing rapidly, giving retailers new options to connect with customers and allowing them to sell anywhere. Gifting retailer turns ‘AI conversations’ into sales To stay relevant in an increasingly digital marketplace, 1-800-Flowers.com is stepping up its conversational commerce game. Is Walmart pursuing the ‘Tinder’ of grocery shopping? Walmart is pursuing a project that could give the term “swipe right” new meaning. Home improvement giant to connect with shoppers through Apple’s text app Lowe’s Cos. is putting a spin on how its shoppers will connect with its customer service agents. AI steps up Lamps Plus’ post-order customer engagement A specialty lamps retailer has a new way to deliver real-time information to its customers post-purchase. NRF 2018: Key Takeaways The message was clear at the National Retail Federation’s annual “Big Show in New York: Retailers need to adopt disruptive technology if they want to remain relevant among digitally savvy shoppers. Study: Voice assistants on pace to dominate consumer interactions As customers grow more comfortable with voice assistants, they are also ready to increase their spending via conversational commerce. Hannaford’s new digital rewards program favors store-brands—not discounts Hannaford’s new loyalty program puts a different spin on how members earn rewards. Amazon’s cashier-less convenience store is finally a ‘Go’ After more than a year of fits and starts, Amazon opened the doors of its cashier-less Amazon Go store to the public on Jan. 22. First Previous 168 169 170 171 172 Next Last
