Exclusive Q&A: Carrefour Italy understands its in-store shoppers — here’s howThe Italian division of France-based global retail giant Carrefour is analyzing store customer behavior at a granular level. Japanese beauty brand Tatcha brings ‘forest bathing’ to metaverseThe new Tatcha online store immerses customers in a virtual outdoor environment, with a complementary physical pop-up. ChatGPT is coming – what it means for your enterprise A new artificial intelligence (AI) platform holds the potential to transform retail. How does AI affect customer behavior? A new survey reveals how consumers respond to artificial intelligence-based customer service interactions, such as with automated chatbots. The Fresh Market combines live shopping, ad targeting The Fresh Market is enabling CPG companies to run ads during its shoppable live videos. Pacsun launches new metaverse experience on popular gaming platform Pacsun is offering a second immersive virtual environment on the Roblox digital gaming platform. Martha Stewart launches immersive shopping experience on Amazon A lifestyle icon is opening a dedicated brand store on a leading e-commerce platform. Instagram to end livestream shopping Any retailer that wants to sell products on Instagram via livestream video needs to act quickly. A lot of customers haven’t shopped for Valentine’s Day yet A last-minute Valentine’s Day sales bump may be coming. Consumers trust these three retailers with their data Consumers have some serious misgivings about their privacy when using technology, but think their personal data is safe with three specific retailers. First Previous 85 86 87 88 89 Next Last