ICSC TV ad asks for passage of COVID-19 Recovery FundThe COVID-19 pandemic has caused many firsts, the latest one being the first national TV ad campaign from the International Council of Shopping Centers. Chipotle customers can ‘swipe right’ for custom ingredientsChipotle Mexican Grill is taking a cue from mobile dating apps in its newest digital ordering feature. This on-demand food delivery platform dominated in April One company accounted for close to half of all on-demand food delivery orders in the U.S. in April 2020. Survey: Consumer behavior continues shifting during pandemic Comparative surveys conducted in March and April demonstrate many COVID-19-related consumer trends have accelerated since the crisis began. Starbucks individualizes loyalty offers A global coffee giant ensures that it keeps the personal touch. 1-800-Flowers provides peer support during COVID-19 A specialty gift retailer is offering customers going through life events access to a virtual help network. Survey: Retailers have difficulty harnessing customer data Consumer data is readily available to retailers, but delivering a high-quality customer experience is still challenging. Adobe: Grocery drives COVID-19 e-commerce surge Early consumer response to the COVID-19 pandemic included doubling their online grocery purchases. Petco promotes curbside pickup at local level with Google Petco is using Google ads to inform customers of what products are available for contactless curbside pickup at nearby stores. Chili’s, DoorDash to present virtual celebrity dinner party A fast-casual chain and an on-demand delivery platform will let customers recreate an online charity event. First Previous 289 290 291 292 293 Next Last