Store Systems

Hers may not be a household name among Walmart suppliers, but few of the retailer’s executives have as much of an impact on the daily lives of trading partners as Suja Chandrasekaran.

As Senior Vice President and Chief Technology Officer at Walmart, Chandrasekaran leads the technology and data transformation underway at Walmart that is referred to as Retail Link 2.0. The information sharing system known as Retail Link was pioneered by Walmart more than two decades ago and today is used extensively by suppliers for all manner of supply chain applications.

Lowe’s has a new partner in its pursuit of the connected home market and the lofty goal of making customers’ homes and lives smarter.

The nation’s second largest home improvement retailer will sell new smart home devices in 2015 certified by Icontrol Networks, the company behind the most widely used connected home platform in the industry.

Hamilton, Bermuda – Signet Jewelers Ltd. had a sparkly holiday season. The retailer’s eight-week fiscal 2015 holiday season sales grew 3.6%.

Signet's omnichannel strategy was successful during the holiday season. E-commerce sales increased 90.9%, and, excluding the Zale division, increased 20%. As a percent of Signet's holiday season's total sales, e-commerce increased 1.6%. Each division delivered higher e-commerce growth and penetration relative to total sales.

This is the age of the empowered consumer. Energized by the rapidly accelerating global growth of mobile devices, shoppers now have immediate access to data on products, prices and competitive services. In addition to shifting the balance of power away from retailers and manufacturers, the spread of information and the growth of technologically sophisticated pure-play retailers have contributed to rapidly rising expectations about just how personalized and participatory the shopping experience can be.

Macy’s announced a series of major operational and merchandising moves to accelerate its omnichannel approach while also releasing solid holiday sales.

Cincinnati -- In response to changes in “where the customer is headed,” Macy’s chief announced on Thursday a sweeping reorganization plan that will close 14 under-performing stores, lay off thousands of workers and, most far-reaching, ready the retailer to respond to an omnichannel shopping environment.

Long Beach, Calif. -- Epson America, a supplier of value-added POS solutions, announced a partnership with Touch Dynamic, a manufacturer in all-in-one POS systems, to address the growing importance of mobile POS as the overall mobile expansion in retail and hospitality continues.

By bundling Epson’s new ultra-compact Mobilink P20 receipt printer with Touch Dynamic’s new 7" and 10" Quest Tablets specifically designed for mobile POS, merchants can increase sales and improve customer service.

Things are not looking up at Wet Seal, which has announced that it will close 338 stores, or about 66% of its total portfolio, “on or about” Jan. 7, resulting in the termination of some 3,695 full- and part-time employees.

The struggling teen apparel retailer said the decision to close the stores was based on its overall financial condition and an inability to negotiate meaningful concessions from its landlords.

The company said the 338 stores represented approximately 48% of its sales for the nine months ending on November 1, 2014.