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Store Systems

  • Sears Holdings makes big moves on home front

    Sears holdings has made a key acquisition to bolster its connected home effort and named a new executive to lead its home service division.

    The retailer said it hired former Best Buy executive Sean Skelley as president of its Home Services division. Skelley spent 20 years at Best Buy but most recently served as senior VP of service solutions for Asurion, global provider of device protection and support services for smartphones, tablets, consumer electronics and appliances.

  • French retailer ready for U.S. pillow fight

    There’s an artsy home linens player in town, and comes complete with a French accent.

    French home décor and lifestyle brand Madura, best known for its artful and colorful decorative pillows, has opened a flagship in New York City’s Flatiron neighborhood. It’s the opening salvo in the family-run company’s expansion efforts in the United States.

  • EMV not a panacea for online fraud

    Here is the bottom line: EMV compliance protects against certain types of fraud but not all types.

    Yes, EMV adoption will drive significant growth in online fraud. But in something that has received far less attention is the fact EMV-compliant technology can also actually help protect retailers against fraudulent e-commerce transactions.

  • Pushing beyond par for customer experience

    In the 1960s, when our company was founded, cutting edge was a typewritten, hand-illustrated catalog. Since then our technology has moved on considerably but our focus is the same: Using the latest systems and techniques to create an exceptional, engaging customer experience.

    Almost every retailer worth their salt understands the importance of omnichannel in achieving this today - but actually finding and implementing the technology to do it properly is the hard part.

  • RetailNext: September sales disappoint, but mall traffic improving

    Brick-and-mortar sales metrics were below expectations in September, but not all was lost.

    According to the September 2015 Retail Performance Pulse report from brick-and-mortar analytics firm RetailNext Inc., traffic declined at the lowest rate since January of this year.

  • Survey: Consumers of all ages favor same device

    When it comes to a primary device, consumers of all ages make the same choice by a clear margin.

    According to a new survey of 4,000 consumers from Adobe, 92% of millennials consider the smartphone as their primary device.

    Tablets show opposite age trends. While 72% of all consumers say they own tablets, baby boomers and 70 and over report higher usage. 87% of respondents use tablets at home, with 66% using it every day. Top activities include reading emails (72%), playing games (60%), sending emails (60%) and shopping (55%)

  • A fresh new look for A&P

    The Stop & Shop division of Ahold hopes to excite food shoppers in the New York area by bringing its brand of retail to 25 tired stores it acquired from A&P.

    Stop & Shop completed its acquisition of the A&P stores on Oct. 8 and said it plans to convert the locations in groups of five with the entire process completed by Friday, Nov. 13. Store being converted will close for roughly seven days to allow crews to complete the process.

  • September sales disappoint, mall traffic improves

    Brick-and-mortar sales metrics were below expectations in September, but not all was lost.

    According to the September 2015 Retail Performance Pulse report from brick-and-mortar analytics firm RetailNext Inc., traffic declined at the lowest rate since January of this year.

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