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Store Systems

  • Mobility pushes Neiman Marcus to up its networking game

    Digital disruptors continue to change the pace of retail — and Neiman Marcus is ready.   Like many retailers, the luxury department store chain continues to introduce more mobile technology at store-level, a move that supports both in-store operations and consumer-driven tasks, from browsing through procurement.    “It is a trend that requires our network to be a mission-critical lifeline at every store,” said Scott Emmons, head of the Neiman Marcus Innovation Lab (iLab). 

  • The ‘supermarket of the future’ makes its debut — in Italy

    Coop Italia, Italy’s largest supermarket chain, is looking to reinvent the customer experience in grocery shopping.    In collaboration with Accenture, the retailer has opened a flagship in Milan that merges the physical and digital to recreate the atmosphere of local open-air markets. Billed as the “supermarket of the future,” the store uses innovative digital solutions that provide product information, improve store navigation and engage customers.      

  • Commentary: Amazon Go — what it means for Amazon

    On Monday, Amazon announced the launch of Amazon Go, a checkout-free convenience store in Seattle. The 1,800-sq.-ft. store is powered by what Amazon calls “just walkout technology,” which combines computer vision, sensor fusion and deep learning technologies. Currently open only to Amazon employees, Amazon Go expected to open to the public in 2017.  

  • Walmart tests convenience-store format with online grocery pickup service

    Walmart has opened a 4,000-sq.-ft. format that offers pick-up of online grocery orders and a convenience store that also sells snacks, beverages and more.        The 4,000-sq.-ft. location, in Thornton, Colorado, also has on-site gaso-line station, the Denver Business Journal reported.  

  • Amazon opens a self-driving styled convenience store — with no checkouts

  • Women’s specialty retailer tries on self-checkout

    Rebecca Minkoff is looking to bring self-checkout to fashion retailing.   The fashion retailer has debuted a self-checkout system at its Manhattan flagship, Fastcodedesign.com reported, developed by tech startup QueueHop.  

  • Report: Retailers making physical stores more mobile

    Physical stores aren’t going away — at least not those who are integrating mobile solutions into the store experience to keep up with today’s tech-savvy shoppers.   Stores that have digitized their operations through mobility are exceeding customer expectations, according to the “The Future Store Manifesto — 2016 Scorecard,” from Boston Retail Partners, which finds that 78% of retailers plan to use mobile point-of-sale (POS) by 2018.  

  • Ulta turns mobile app into ‘Glam Lab’

    Selfies are taking on a new role when it comes to driving the guest experience at Ulta Beauty.   With e-commerce sales jumping 59.1% for the third quarter — on top of 56.3% growth last year — the beauty retailer is pulling out all of the stops when it comes to evolving and upgrading the guest experience. Once of the company’s newest initiatives is its Glam Lab.  
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