Store Systems

‘In Real Life’ is the Next Frontier of E-Commerce — And Brick-and-Mortar
With many traditional brick-and-mortar retailers struggling in the new era of retail, online-first retailers such as Warby Parker and even Amazon have become increasingly invested in getting into the physical store game.
Preparing for Data-Driven Labor Management
No matter how many robots, kiosks and shiny technology are readily available to improve the in-store experience, retail stores still need human power to operate and provide personalized customer service through store associates. After all, the human touch still gives brick-and-mortar retailers a key advantage over e-commerce merchants.

Foot Locker stumbles in Q2 with big earnings miss

Foot Locker reported grim results for its second quarter, and suggested that it may be mulling store closures.
Discount giant’s inventory replenishment efforts are ‘top shelf’

Walmart is ensuring all in-store merchandise is ready for shoppers when they want to make a purchase.
Saks Fifth Avenue to roll out new salon concept — with augmented reality

Saks Fifth Avenue is debuting a new salon concept with a futuristic edge.
Surging online and customer traffic boost Target; ups remodels

Target Corp. came roaring back in its second quarter from a year-long sales slump amid evidence that its investments in online and store remodels are paying off. The discounter raised its outlook for the year. Sales rose 1.6% to $16.43 billion in the quarter ended July 29, beating analysts' estimates of $16.30 billion. Same-store sales rose 1.3%, also more than analysts had expected. Comparable digital sales surged 32%.
Lake Nona invests in tech for connected retail experience

Tavisock Development is partnering with a Google company on technology it says will “reimagine” the retail and entertainment experience at its Lake Nona Town Center in Orlando.
Brick-and-Mortar Retailers’ Secret Weapon: Conversion Rate Optimization

Given the difficult business conditions so many brick-and-mortar retailers are facing, it’s baffling that conversion rate optimization (CRO) hasn’t become more of a focus if not an obsession. In the online world, CRO has become an industry onto itself, spawning a global community of consultants and service providers, formal methodologies and over a hundred books dedicated to the topic on Amazon alone. There is only one book on brick-and-mortar conversion listed on Amazon.
Target's Q2 Earnings Call: Six Interesting Facts

Target's remodeling efforts, new smaller store format, same-day delivery pilot and private-label brands were among the topics discussed by company executives during the chain's quarterly earnings call on Wednesday with investors and analysts. Here are six interesting points from the call worth noting:
RILA announces first-ever tech awards

The Retail Industry Leaders Association (RILA) is looking for a few good tech innovators. The group has put out a call for applications for its first annual (R)Tech Retail CEO Innovation Awards. The awards will highlight innovations that enable retail's future. Winners will be invited to showcase, pitch and network with the retail chief executives at RILA's annual Retail CEO Forum Jan. 21-23 in Tucson, Arizona.

‘In Real Life’ is the Next Frontier of E-Commerce — And Brick-and-Mortar

Preparing for Data-Driven Labor Management

Foot Locker stumbles in Q2 with big earnings miss

Discount giant’s inventory replenishment efforts are ‘top shelf’

Saks Fifth Avenue to roll out new salon concept — with augmented reality

Surging online and customer traffic boost Target; ups remodels

Lake Nona invests in tech for connected retail experience

Brick-and-Mortar Retailers’ Secret Weapon: Conversion Rate Optimization

Target's Q2 Earnings Call: Six Interesting Facts

RILA announces first-ever tech awards