Store Systems

Commercial retail is a unique and rapidly changing space. With the rise of online shopping, retailers are creatively adapting to improve the experience of being in a physical store. Strategies like experiential retail make shopping a personalized and engaging experience instead of a simple transaction.   Retailers are also providing customers with a more tech-friendly brick-and-mortar shopping experience in response to online competitors – the prevalence of self-serve check-out stations being just one example.   

Design Within Reach has unveiled its new location at NorthPark Center in Dallas.    At nearly 13,500 sq. ft., the space is three times the size of the previous temporary space the company occupied at the center. The retailer partnered with New York-based architecture firm DFA to bring the new store to life.  

If traditional supermarket retailers want to become online destinations for grocery, they need to step up their digital shopping experiences.   In fact, shoppers rated their overall satisfaction ordering food and grocery items online highest with Amazon (4.63 on a five-point scale where five is highest), followed by Walmart (4.41). Supermarkets/food stores trailed behind with a rating of 4.32.  

Overall positive economic conditions will propel retail sales online as well as of offline this coming holiday season.   That's according to a report by Forrester, which predicts that U.S. online holiday sales will grow 12% to reach $129 billion in 2017, compared to $115 billion last year. Offline holiday sales will inch up 0.3%, to reach $549 billion in 2017.  

Aldi is making it easier for customers to pay for purchases.   The fast-growing deep-discount grocer now accepts all forms of contactless payment, including Apple Pay, Google Wallet and Android Pay. All options are available across Aldi’s nearly 1,700 stores nationwide.   Shoppers can pay for their groceries by tapping their contactless-enabled bank card, smartphone or other wearable device on a dedicated payment terminal.   

Target Corp. is making it easier for customers to find their way around its stores — and to quickly find what they are looking for.   The chain is integrating beacon and Bluetooth technology into its mobile app. It will show the shopper’s location in real-time on the app's map as they move about the store, and display nearby Cartwheel deals. Shoppers will also be able to find an item on the map through their digital shopping list.  

Ikea is looking to expand its presence in Arizona.    The home furnishings retailer plans to open a store in Glendale, Arizona. It would be the company's second location in the state.  

A combination of restructuring costs, Hurricane Harvey and a new accounting standard took its toll of Bed Bath & Beyond’s second quarter results.   For the quarter ended Aug. 26, the home goods retailer reported net sales of about $2.9 billion, a decrease of about 1.7% from the same time last year. Comparable sales also decreased by approximately 2.6%, surpassing analysts’ expectations of a 0.7% decrease.