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Improving customer experience through premium technology support
In today’s connected world, complex technologies are creating richer consumer experiences, but are also creating greater expectations. With the explosion of connected and mobile devices in recent years, consumers now have better control of their interactions with the companies whom they choose to do business with than ever before. This is good news for the consumer electronics industry as it represents an excellent opportunity to engage with customers on a more regular basis.
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PacSun upgrades e-commerce, mobile sites
CHICAGO — PacSun has partnered with Lyons Consulting Group to upgrade both their e-commerce and mobile sites.
Lyons Consulting Group migrated the site onto the more robust Demandware platform and added several custom features, including thirteen third party integrations such as Gigya Social Sign in and Visa V.Me. Through this process, lyonscg produced a more flexible front-end, improved content manageability, all while creating a fun, engaging, and intuitive shopping experience when browsing either the ecommerce or mobile sites.