Workforce Management

How businesses should respond to the new rule

In May, the Department of Labor unveiled new overtime regulations. The biggest change — and the one that will impact retailers the most — is the nearly doubling of the salary threshold that entitles most salaried workers to overtime pay from $23,660 to $47,476, which is based upon the 40th percentile of the lowest-wage region, the South. The previous cutoff was set back in 2004.

Reflexis is a leading provider of real-time store execution and workforce management solutions.

The J.C. Penney Co Inc. is reportedly developing a new IT facility in a popular overseas location.   

Every seven seconds, a Baby Boomer turns 50. Boomers represent a substantial and critical employee demographic for retailers. The retail trade industry in the U.S. employs 15 million people, or nearly 10% of the workforce, and approximately 38% of this workforce is over the age of 50.   

The National Retail Federation on Thursday pointed a dire outcome if the new overtime regulations are implemented as is.     The NRF told the House Small Business Committee that the new regulations  will lead to hiring freezes and layoffs for full-time workers if enacted as planned December 1.   “Proponents of this rule have touted the changes as a welcomed job creator,” NRF senior VP for government relations David French said. “These claims are riddled with partial truths.”

The latest planned fulfillment center for Amazon.com will have a big impact on operations in the South.   The e-tail giant will open a new 600,000-sq.-ft. facility in Braselton, Georgia. When opened, it will create more than 500 new full-time jobs. Amazon currently has more than 1,500 full-time employees at its existing facilities in the state.   Employees at the Braselton center will pick, pack and ship large items for customers like household décor items, sporting equipment and gardening tools.

A traditional, low-tech customer service feature can help prompt shoppers to follow the path to purchase.   According to a new study from technology services company Mindtree, “Mindtree Shopper Survey 2016,” good old-fashioned human sales associates have a big impact on consumers moving from thinking about a purchase to actually making one.  

Walmart is trimming administrative positions in some 500 stores in the West.   According to multiple media reports, the discount giant will cut three backroom accounting and invoicing positions at each store, for a total of 1,500 jobs. Affected employees will not be laid off, but instead offered front-of-store roles such as pharmacy technician or assisting pickups of online orders. Invoicing tasks will be shifted to corporate headquarters in Arkansas, while accounting functions will be automated.