Workforce Management

Chelmsford, Mass. -- A report released Thursday by Kronos Inc. found that hiring in the retail sector continues to make marked improvements. The Kronos Retail Labor Index, which analyzes the current state of the demand and supply sides of the labor market within the U.S. retail sector, rose to 4.2% in November 2011, from a downwardly revised 3.5% in October. This was the highest reading since October 2008 and the second reading of 4% or higher in the last three months.

By Julie S. Lucht, [email protected]

By Jackie Sloane

Earlier than ever opening hours over the holiday weekend placed unprecedented demands on store associates. Whether full time workers or among the hundreds of thousands of seasonal employees whose services are required to cope with the peak demands of the holidays, one thing is clear. Energy and attitude can amount to retailers’ “engagement advantage,” arguably the most crucial differentiating factor when it comes to influencing purchase decisions, sales and long-term loyalty.

Bridgeview, Ill. -- Rose Paving Co., a leader in national parking lot management, has been named once again a Chicago Tribune Top Workplace for 2011. One hundred companies, organizations, and agencies were honored at an awards ceremony on Nov. 14 hosted by the Chicago Tribune. The awards, given for measured qualities including company leadership, career opportunities, workplace flexibility, and compensation & benefits were presented to Chicago-area companies for the second straight year.

El Segundo, Calif. -- Fresh & Easy Neighborhood Market announced it is hiring for more than 20 stores that are set to open early next year.

The company expects to hire more than 600 employees for the new stores, which will be opening in California and Nevada.
 

Unemployment is a double-edged sword when it comes to the retail industry. The high single-digit rate in the United States means retailers can be more selective in their choice of hourly workers but the downside of fewer people working is less money sloshing around the economy for shoppers to spend. The situation in Canada is the opposite of the United States, and there are some major implications for Target.

Chelmsford, Mass. -- The Kronos Retail Labor Index edged down to 3.8% in October 2011, following an upwardly revised 4.2% for September, which was the first reading above 4% since October 2008. Even with the small decline in October, the Retail labor Index remains well above the series low of 2.8% in January 2011.

Omaha, Neb. -- Apparel and home fashions retailer Gordmans Stores said Wednesday it has named Michael Wirkkala as executive VP operations and COO.

Wirkkala was previously VP of store operations for Charming Charlie. He also worked for Macy’s for three decades.