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Omnichannel

  • Real estate chiefs assess lay of the land in 2017

    Photo: Terry Montesi, CEO, Trademark Property Co. (left), Andrea Olshan, CEO, Olshan Properties (center), and Dave Moore, President, Irvine Company Retail Properties  (right)  

  • Can E-Commerce and Sustainability Co-Exist?

    Technology is transforming the retail landscape as we know it. The Census Bureau estimates that U.S. online retail sales were $97.3 million in second quarter 2016, a 15.8% increase from the previous year. According to Forrester, that growth is expected to continue with U.S. online retail sales anticipated to exceed $520 billion by 2020. Globally, online sales are growing three-times faster than GDP.  

  • J.C. Penney committed to brick-and-mortar but will still close some stores

    Look for J.C. Penney to close some stores as it moves forward.    In remarks at the The Weitzman Group’s annual forecast event, Penney CEO Marvin Ellison said the company’s 1,014-store portfolio is too large and that the retailer is analyzing which locations don’t meet its “brand standard,” the Dallas Business Journal reported.   

  • New credit card rewards Prime members

    Amazon has a new perk for its Prime members.   Through its partnership with Chase, Amazon is introducing the new Amazon Prime Rewards Visa Signature Card. Available exclusively to Amazon Prime members, the card offers users 5% back on all Amazon.com purchases, and rewards members for other purchases, including 2% back at restaurants, gas stations and drug stores, and 1% back on every other purchase.  

  • New partnership expands digital payments

    A new partnership is giving Discover card users more flexibility and security at point-of-sale.   An agreement between Discover Financial Services (DFS) and PayPal allows U.S.-based PayPal customers to use Discover at all contactless-enabled merchants that accept the card. Discover cards will be presented as a payment option within the PayPal wallet, making accounts easily identifiable to card members when paying.  

  • Nordstrom creates new executive role

    Nordstrom has added the title of chief innovation officer to its executive team.   The department store retailer named company veteran Geevy Thomas to the new position. Thomas, who most recently served as president of Nordstrom Rack, brings 34 years of experience in all areas of Nordstrom to this role, beginning as a salesperson and then moving into store, regional and buying management roles.   

  • C-store giant prepares for POS change

    With an eye on customer engagement, 7-Eleven is upgrading its point-of-sale fleet chainwide.   7-Eleven entered into an agreement with NEC, making the technology company its exclusive POS provider. Overall, 8,600 7-Eleven stores throughout the United States and Canada will be outfitted with the TwinPOS G5100, a POS system that also features a sleek, durable customer display to run promotions, share information, and create a personalized shopping experience.  

  • Petco kicks off new year with store remodels

    In keeping with its fast-paced growth, Petco is starting the new year by celebrating the grand re-opening of 14 remodeled stores in Los Angeles.    Last year, Petco expanded its retail presence nationwide by opening 71 new stores and one new Unleashed by Petco store, remodeling 41 stores and expanding five stores.     Fourteen Petco stores will celebrate grand re-openings on Jan. 13-15.  
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