Omnichannel

"The foundational idea of a mall as a community hub remains relevant, and we continue to embrace it," says the longtime CEO.

David’s Bridal LLC is letting brides in its loyalty program share their perks with members of their bridal party.

Despite the popularity on online shopping, the in-store experience is still valued by most shoppers.

The official online holiday shopping season is off to a very strong start.

Shoppers turned out in force in physical stores and shopping centers on Black Friday, helped by cool dry weather in most parts of the country and heavy discounting.

It’Sugar’s retail expansion continues.

Wilson Sporting Goods Co. is expanding its store count by opening a new location at America’s largest shopping mall.

In the dynamic world of retail, the concept of localized marketing and planogramming is gaining traction as a means to create a more personalized shopping experience for customers.