Omnichannel

Not only did Alibaba Group's Singles Day smash its own record, its volume exceeded the combined U.S. sales of Black Friday and Cyber Monday.

The nation's top online luxury consignment retailer has made the jump to brick-and-mortar with a store that brings its online experience to life and allows for even more personal interactions.

The quest to take on Amazon is making for some strange bedfellows.

If retailers want to maximize in-store foot traffic this holiday season, they must focus on buy online pickup in-store (BOPIS) services.

American Girl has unveiled its new retail concept, which puts a big emphasis on customization — even letting girls design their own dolls.

When it comes to the holiday selling season, there is one easy prediction marketers can make and it’s about online shopping: It will be bigger than last year.

The nation's largest department store operator reported mixed results for its third quarter, topping earnings estimates amid tighter inventory controls even as its sales continue to fall.