Omnichannel

While Nordstrom performed modestly better than many other department stores over the course of the crisis, the overall gap between it and the rest was relatively slight.

Amazon is reportedly making good on plans to expand its new brick-and-mortar grocery concept beyond Southern California.

A home furnishings retailer is turning its customer service center into a revenue-generator.

J.C. Penney is reopening more stores that were closed amid the COVID-19 pandemic as it also gets ready to permanently shutter some of those locations.

An Amazon acquisition of J.C. Penney makes sense from a technology standpoint – including one non-obvious benefit.

Open spaces, clean lines, new materials could mark stores of the future.

Best Buy Co. reported first-quarter earnings and sales that beat analyst expectations amid a 155% rise in online sales as customers took advantage of curbside pickup at its stores.

A leading digital commerce platform is introducing solutions for online shopping, fulfillment, delivery and payment, as well as financial tools.