Shoppers’ Desires Compete with Shoppers’ AnxietiesIf any sector is built to handle hurdles, it’s retail. Shoppers want retailers to use these customer experience toolsA new survey reveals some very specific consumer preferences regarding the customer experience technologies they encounter. Urban Outfitters names new president; posts record Q4 sales Urban Outfitters ended the year with record sales and a new leader for its namesake brand. Survey: Mobile payments prove popular with younger consumers Millennial and Gen Z consumers are much more likely than their older peers to use mobile payment solutions. This Valentine’s Day, give your customers some space Even the best relationships can benefit from a little distance. Report: Mass Magecart attack affects outdated Magento software Hackers are reportedly targeting a specific set of e-commerce sites with malware. CSA Exclusive: Nikki Baird sheds light on retail technology trends During 2022, retailers will focus on technology areas including omnichannel retailing, in-store payment, and RFID. Mastercard SpendingPulse: Retail sales off to solid start in January The new year kicked off with gains across nearly all retail sectors. Coach parent company in solid Q2; forecasts record sales Coach saw gains across all three of its brands — Coach, Kate Spade and Sturt Weitzman — during the second quarter. Survey: Bad customer experience kills brand loyalty quickly It doesn’t take many bad service experiences to turn a loyal customer against your brand. First Previous 278 279 280 281 282 Next Last
