Adobe: Online retail will pass $1 trillion in 2022Online spending in the U.S. is being boosted by inflation and consumers who are sticking to their pandemic shopping habits — particularly in three categories — even as in-store visits pick up. Survey: Winning retailers differ from peers in pricing strategyTop-performing retailers stand out in how they look at and respond to pricing challenges. Starbucks to expand ‘community’ store footprint to 1,000 locations by 2030 Starbucks is ramping up the global expansion of its “community” store concept as part of a new commitment to make its stores more inclusive — and accessible. CSA Exclusive: H&M streamlines fulfillment with robotics A global fashion giant is increasing the efficiency of online order fulfillment by implementing robotic technology in its North American warehouses. Gap in British comeback — via a joint venture Gap has returned to the British retail scene months after closing all of its company-operated stores in the U.K. Survey: Customer expectations for chatbots are… A new survey reveals the most popular benefits consumers expect to gain from interacting with customer service chatbots. Bad customer service puts brands at risk Consumers do not give brands a lot of leeway in the level of service they expect. Virtual shopping boosts conversions at furniture rental retailer Cort is enabling customers to virtually interact with and view furniture products, and seeing positive financial results. Twitter pilots new shopping feature Twitter is beta testing a new social commerce offering called Twitter Shops. Is Uber going all in on being an e-commerce platform? Uber Technologies Inc. is making moves that take it beyond being a traditional online delivery provider. First Previous 266 267 268 269 270 Next Last