Exclusive: Michaels improves personalization via email programA leading North American specialty arts & crafts retailer is successfully reactivating customer email addresses for marketing purposes. Not all store retailers benefitted from Prime DayRetailers in select categories saw large foot-traffic increases during Prime Day 2022. Shopify partners with YouTube for video-based shopping Retailers on the Shopify platform have a major new digital channel to sell their products. Exclusive: Bestseller offers bilingual virtual assistance A global specialty apparel/accessories retailer is using artificial intelligence to automate Canadian customer service interactions in English and French. Marks & Spencer bases omnichannel experience on POS platform A British retail giant will offer new omnichannel shopping services based on its in-store POS platform. Kroger store expands offerings with ‘virtual food court’ The Kroger Co. continues to expand its fledgling ghost kitchen initiative. DoorDash partners with Walgreens in summer membership promotion DoorDash Inc. is running a five-week campaign to promote its DashPass subscription program. Survey reveals perils of poor delivery experience Online shoppers are not forgiving when it comes to quality of delivery. Walmart to officially launch expanded drone delivery program A new era in Walmart’s last-mile delivery operations begins this week. Consumers change online shopping behavior A new survey reveals that consumers have shifted their approach to e-commerce quite a bit in the past year. First Previous 226 227 228 229 230 Next Last