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Omnichannel

  • Gap establishes international division

    San Francisco -- Gap said Tuesday that it is establishing an international division, based in London, to ramp up overseas growth, and will open its first Old Navy stores abroad -- in Japan -- by 2012.

    Gap said it has set a goal for international and online sales to make up 30% of its total by 2013, up from 22% in 2010 and 14% in 2006. The new international division will oversee stores across Europe, the Middle East, North Africa, Asia Pacific and South America.

  • Restructuring accelerates Gap’s global growth

    Gap Inc. wants international and online sales to account for 30% of its revenues within two years and a restructuring announced this week is expected to play a role in facilitating that growth.

    The company said it would consolidate four existing international business units into one under the leadership of Stephen Sunnucks, a 30-year retail veteran who joined Gap five years ago.

  • Report: Smartphones impact customer expectations

    New York City -- A recent survey by Deloitte found that the proliferation of smartphones – coupled with social network popularity -- has had a significant impact on what consumers expect from retailers and their in-store shopping experience.

  • Wal-Mart acquiring social media firm to rev social e-commerce

    Bentonville, Ark. -- Wal-Mart Stores said Monday it is acquiring Mountain View, Calif.-based social media company Kosmix to help strengthen its social and mobile commerce.
     
    Wal-Mart, which has not disclosed the terms of the transaction, said it is interested in a social media technology platform Kosmix has developed that filters and organizes content in social networks to connect people with information that may be of interest to them.

  • Walmart social commerce gets "Kosmix" intervention

    BRISBANE, Calif. -- Walmart announced that it has acquired the services of Kosmix, a Mountain View, Calif.-based company to grow its multi-channel strategy.

  • Mobile is Best Buy's new calling

    MINNEAPOLIS -- Best Buy said that it plans to open hundreds of wireless device stores, as well as expand online and in China in an effort to be more competitive as consumers up their online shopping. The chain is also scaling back the size of its signature namesake format. 

    In an analyst conference Thursday, the retailer unveiled plans to shrink square footage at big-box stores by 10% over the next three to five years, a move that Best Buy said will eventually save $70 million to $80 million annually.

  • Best Buy to open hundreds of Best Buy Mobile stores, shrink footprint of big-box outlets

    Minneapolis -- Best Buy Co. said Thursday that it plans to open hundreds of wireless device stores, as well as expand online and in China in an effort to be more competitive as consumers up their online shopping. The chain is also scaling back the size of its signature namesake format. 

    In an analyst conference Thursday, the retailer unveiled plans to shrink square footage at big-box stores by 10% over the next three to five years, a move that Best Buy said will eventually save $70 million to $80 million annually.

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