Q&A: Batteries Plus digital head focuses on personalization, inventoryBatteries Plus is undergoing transformation as a veteran digital executive joins the company. Bad customer experiences cost businesses $200 billion-plus annuallyA poor in-store experience can have a major cost impact on a business. Sweetgreen redesigns app for enhanced ordering, loyalty Sweetgreen has completed an upgrade across its mobile web, Android, and iOS customer experiences. Lululemon momentum continues in Q3; comp sales up 22% Lululemon Athletica reported sales and earnings that topped estimates as consumers continued to buy its pricey goods. Walmart provides holiday shopping assistance with image recognition Walmart’s latest online holiday shopping tool recognizes the increasingly visual nature of the Internet. Starbucks pilots metaverse loyalty program Starbucks has launched a beta version of an NFT-based extension of its popular digital loyalty program. MarineMax forms new technology business, purchases digital marketplace The nation’s largest recreational boat and yacht retailer is creating a new technology subsidiary and completing the acquisition of an online boat and marine marketplace. Amazon adds four new executives to senior leadership team Amazon continues to evolve under CEO Andy Jassy. Amazon introduces personalized in-app shopping experience Amazon is enabling users of its mobile app to create shopping feeds targeted to their specific interests. Walgreens teams up to offer free delivery of COVID-19 medication Walgreens has launched a new delivery service to help expand access to a key medication for those diagnosed with COVID-19. First Previous 172 173 174 175 176 Next Last