Omnichannel

New York -- Barnes & Noble announced that it will enter into a partnership with British retailer John Lewis to offer its Nook electronic readers in the United Kingdom.

John Lewis is the first Nook partner for Barnes & Noble outside the United States.

“John Lewis is where knowledgeable customers turn for trusted advice on the best products to purchase, and they are a perfect partner to help launch Nook in the U.K.,” said Jamie Iannone, president of digital products at Barnes & Noble.
 

DEERFIELD, Ill. — Walgreens on Tuesday announced a new application built into Facebook that allows desktop computer users to print their favorite photos, complete with likes and comments, at any Walgreens location nationwide as part of a feature called PrintWorthy.

New York -- Self-checkout technology continues to rise in importance at retailers in North America, according to a new study  by IHL Group.
 
The 2012 North American Kiosk Study finds that self-checkout shipments are increasing 8% year to year, with self-checkout transactions exceeding $255 billion annually in North America. Kooking Transactions are growing better than 7% per year in North America, and expected to grow past $1.0 trillion by 2014.
 

By Jim Porçarelli, Active International

It’s an all-too-familiar sight these days. A man walks into a local retail establishment. He browses the products. He finds one he likes. He tests it out, asks a few questions of a salesperson -- and then snaps an image of the product’s barcode with his cell phone and walks out the door.

RA'ANANA, Israel — Delhaize Groug has enlisted the services of Retalix for in-store software for Delhaize Group's 3,300 locations -- including more than 20,000 point-of-sale (POS) terminals -- across Eurasia and the United States.

By Jim Hogan, [email protected]

The retail industry is a bellwether for U.S financial health given that consumer spending is roughly 60%-70% of the economy. While the economy has sent mixed signals of late -- consumer confidence down, unemployment up -- consumer credit has swung up decidedly and leading companies in a wide swath of retail segments can point to positive year-over-year same store sales. This is prompting some retailers -- particularly discount stores--to begin opening new stores.

By Jordan Socran, [email protected]

Many retailers have been slow to embrace technology in their broader operations, technology that has already changed the retail landscape forever – namely by empowering shoppers who are now more tech savvy than the retailers who are trying to catch up. What today’s retailers need to provide is what we at Manhattan Associates refer to as a “Zero Disappointment Experience.” In other words, ensuring that your brand delivers the same experience to shoppers regardless of their choice of engagement.