Omnichannel

INDIANAPOLIS — Lackluster performance in the video space ontinues to impact Hhgregg's sales and earnings results, causing the retailer to focus on more lucrative categories.

The electronics retailer reported net income of $17.4 million, or 51 cents per diluted share, for the third quarter ended Dec. 31, 2012, compared with net income of $22.5 million, or 60 cents per diluted share, for the comparable prior year period. 

London -- John Lewis department stores said Thursday it has appointed Mark Lewis as online director for the chain, effective March 4.
 
Lewis was previously CEO of Collect+, and also spent six years at eBay in roles including U.K. managing director and European marketplaces director.

New York -- Australian import Lorna Jane will open the largest store in its U.S. portfolio, a 3,000-sq.-ft. unit in San Francisco, in February.
 
The retailer, which specializes in fashionable yoga clothing, opened 10 stores in Southern California in 2012, and is now expanding into the Bay Area. Lorna Jane is also looking at locations in Corte Madera, San Jose, Palo Alto and Walnut Creek, as it looks to open 15 more stores by the end of this year, the report said.

New York -- Barneys New York said Thursday it will launch its off-price website Barneyswarehouse.com on Monday, following a two-week pilot in August. Merchandise on the warehouse site will be past-season sale items at discounts of up to 75% off retail, and will be used along with its brick-and-mortar outlets for liquidation.

New York -- The Children’s Place and 1-800-Flowers.com have selected a social media management system from Sprinklr, an enabler of scalable social media management for companies. Sprinklr enables brands to be Social@Scale by engaging in a timely and relevant manner with their community from a single location, across multiple corporate functions, and in multiple social channels.

HAMPSHIRE, U.K. — Mobile couponing is expected to greatly increase in popularity this year. According to a new report from Juniper Research, the number of discount coupons redeemed through mobile and tablet devices is expected to reach 10 billion this year, up by more than 50% on last year.

Chicago -- Automation and mass production will continue to make life easier in the years ahead, but consumers and companies will react by valuing – and promoting – human services and artisan goods. That’s one of the key trends research firm Mintel predicts will be impacting consumer behavior in the next five to 10 years.

As part of its lunch of Mintel Futures, a new program designed to forecast long-term industry trends, Mintel identified six key trends affecting the global consumer market in the near future:

Developments in portable technologies of all kinds have created an increasingly connected world. Aside from the obvious ubiquity of mobile phones (there are nearly six billion of them in use today), everyday objects from pedometers to thermostats are being infused with digital technologies, and networked to one another.