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Omnichannel

  • Starbucks appoints Disney exec as global chief strategy officer

    Seattle -- Starbucks Coffee Company announced that it has appointed Matthew Ryan as global chief strategy officer. Ryan was previously SVP of global brand, franchise and customer relationship management for The Walt Disney Company.

  • Avenue builds omni-channel business with Demandware

    Burlington, Mass. -- Avenue Stores Demandware has selected the Demandware Commerce platform to support its omni-channel vision.  

    Avenue Stores signed with Demandware in first quarter 2013.

    Avenue needed a scalable and comprehensive digital commerce platform to realize its omni-channel vision, and will also utilize Demandware’s web design capabilities to optimize its sites for mobile and tablet commerce, as well as explore opportunities to integrate digital into its brick-and-mortar stores.  

  • Study finds ‘retail therapy’ still common

    San Francisco -- More than half of Americans shop and spend money to improve their moods, according to a new survey.

    The study, by Ebates.com, found that 63.9% of women engage in “retail therapy,” compared with 39.8% of men, and the belief that it improves moods was found among 39.2% of women, compared with 20.6% of men. The survey was conducted online by TNS Global and included 1,000 adults.

  • Sports Chalet launches order today, deliver today service

    Los Angeles -- Sport Chalet announced the company-wide implementation of order today, deliver today service. With this new service Sport Chalet customers can order merchandise and have it delivered the same day.

  • Samsung to open shops inside Best Buy stores

    RICHARDSON, Texas — Best Buy has partnered with Samsung Electronics to install Samsung Experience Shops in more than 1,400 Best Buy and Best Buy Mobile specialty stores across the United States beginning this month. By early May, 900 Best Buy and Best Buy Mobile specialty stores will feature the Samsung Experience Shop, with the remainder launching by early summer.

  • Amazon, Walmart 'lock' up e-commerce deals

    NEW YORK — Walmart's e-commerce division is following Amazon's lead by starting programs to allow customers to order items online and then pick them up from lockers stationed at brick-and-mortar retailers.

    Amazon has been running such a program for a couple of years in a few major cities, including installing the lockers at Rite Aid stores in cities like New York. The lockers allow customers to select a locker location for delivery and then retrieve ordered items automatically using a six-digit code.

  • Best Buy to open in-store Samsung shops

    Richardson, Texas -- Samsung Electronics and Best Buy Co. have entered into a partnership to install Samsung in-store shops in more than 1,400 Best Buy and Best Buy Mobile stores across the U.S. beginning this month.

    By early May, 900 Best Buy and Best Buy Mobile specialty stores will feature the “Samsung Experience Shop,” with the remainder launching by early summer.
        

  • SecureNet exceeds in $19 billion in annual transaction volume

    AUSTIN, Texas — SecureNet Payment Systems, an innovative payment technology company directly connected to the major card networks, announced the company has exceeded $19 billion in annual transaction volume and increased its number of merchant partners to over 16,000. Additionally, SecureNet announced four new merchant service provider partnerships that will greatly expand the company's rapidly growing network of partners.

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