Omnichannel

By Bill Loller, VP, IBM Smarter Commerce

The mobile revolution has ushered in a new era in retail shopping, transforming the experience into a quick, easy and hyper-personal exchange which is all conducted from the touch of a mobile device. As the trend and spending power behind online shopping continues to grow, brick-and-mortar locations are tasked with finding ways to incorporate mobile technology into the in-store experience in order to stay relevant, competitive and alive.

San Bruno, Calif. -- Walmart announced it is opening two new warehouses dedicated to filling online orders, one in Fort Worth, Texas, and one in Bethlehem, Pa., which will be its largest center to date. The new facilities are part of a next-generation fulfillment network that the retailer said will deliver U.S. customer orders faster and at a lower cost.

Walmart opened a dedicated online fulfillment center in Fort Worth this week and said its largest facility ever will open next spring in Bethlehem, Pa.

Normal 0 false false false MicrosoftInternetExplorer4

Off-price retailers have traditionally stayed offline when it comes to conducting actual retail transactions. While most off-price retailers have long operated informational sites where customers can perform tasks such as locating nearby stores and checking prices, it has been very rare for retailers in this space to allow customers to buy goods via the Internet. Until now.

OfficeMax EVP and chief digital officer Jim Barr has been elected to Shop.org’s board of directors for a two-year term.

Shop.org, the digital arm of the National Retail Federation, is the world's leading community for digital retail, offering thought leadership through original research and gold standard events. The community's exclusive networking groups and committees lead the global conversation surrounding innovative e-commerce trends and digital retail.

Cincinnati -- Macy’s, Inc. plans to hire seasonal associates for approximately 83,000 positions at its Macy’s and Bloomingdale’s stores, call centers, distribution centers and online fulfillment centers nationwide for the 2013 holiday season. The company’s 2013 seasonal hiring plan will bring on approximately 4% more temporary workers than the 80,000 holiday employees it hired in 2012.

Saks Off 5th has launched its online store, saksoff5th.com. It joins a list of closeout retailers that are getting comfortable in the e-commerce market. The online store will offer up to 55% off merchandise year-round.