Omnichannel

Quincy, Mass. -- J.Jill is debuting a new store prototype in four locations across the country: Short Hills, N.J.; Huntington Station, N.Y.; King of Prussia, Pa.; and San Diego, Calif.

“The new approach to store design is based on our understanding of what is important to our customers,” said Paula Bennett, CEO and president, J.Jill. “We want to delight her with our beautiful, versatile collections and inspire her confidence with our guiding service. The new stores offer her a very warm welcome."

Redwood Shores, Calif. – Toms — the company that gives a pair of its shoes or provides eye care to a person in need for every corresponding purchase — has deployed the Oracle Commerce platform to support its rapid business growth and international expansion.

Hoffman Estates, Ill. -- Sears Appliance & Hardware has debuted a smaller, neighborhood model format that will become a company standard for all new locations going forward. The new store, in Dallas, is also the first brand new Sears Appliance & Hardware store to open in the past ten years.

Century 21 has enlisted retail concierge service Hobson to offer same-day delivery to hotels and homes in Manhattan from their downtown flagship location.

For “a small fee,” customers will be able to drop off their purchases at the Century 21 Hobson booth on the ground floor of the newly renovated store for guaranteed same-day delivery.

Wayne, N.J. -- Toys “R” Us is expanding its point-based Rewards “R” Us loyalty program as it gears up for one of the most competitive holiday seasons in years. The added incentives include a first-ever, private pre-Black Friday incentive.

Cambridge, Mass. - GPShopper, a mobile solutions company whose offerings include mobile apps and websites for national retailers, has purchased Akamai Aqua Web Experience solutions to accelerate and optimize the delivery of its mobile technology. Built on the Akamai Intelligent Platform, a globally distributed cloud platform, Aqua Web Experience solutions are designed to provide end-users with optimal Web and mobile application experiences.

Waldorf, Germany -- By 2015, retailing will be marked by redefined customer interaction, a new level of real-time customer data, and a global, verticalized supply chain. According to an SAP-sponsored webinar hosted by Chain Store Age on Oct. 29, “Improving Retail Decisions with Big Data and Predictive Analysis,” the plethora of Big Data retailers can now process will make this evolution possible.

New York -- Shoppers feel that they get a better retail experience online than in-store, including better service, more perks and rewards, and the ability to make smarter purchasing decisions, according to shopping behavior and retail trends firm WSL.