Omnichannel

Pittsburgh - Golf Galaxy plans to open its second retail location in Nevada. The retailer will open a 29,000-plus-sq.-ft. store in Henderson, a Las Vegas suburb, on Nov. 1.

At the store, offerings include services from PGA professionals and certified in-store club technicians; five hitting bays and an indoor demo range; and an on-site, full-service 42-foot tour van modeled after club manufacturers' on-site PGA Tour vans. The store also features a dedicated women's shop, a driving range, and a three-speed putting green.

By Oliver Jaeger, [email protected]

Macy’s is poised to have its best digital Christmas ever thanks to a major expansion of ship from store fulfillment capabilities that enable the company to provide an omnichannel experience.

This holiday season, Macy’s will be able to fulfill orders placed online from 500 of its more than 800 stores, a major expansion from last year when ship from store was available at 250 locations.

“The way we view omnichannel is about having stores serve as another fulfillment location,” said Pam Sweeney, Macy’s SVP of logistics systems.

GNC will be leveraging Dunnhumby’s customer-centricity solutions across all facets of its marketing to more effectively segment and engage with in-store and online customers. This will include personalized communications and offers to shoppers through both online and offline channels.

For many retailers, Halloween has become one of their favorite times of year. Spending on Halloween-related costumes, decorations, candy, etc. has grown to the point it represents the second-highest consumer spending holiday, only trailing Christmas with NRF estimates of this year’s spending total reaching $6.9 billion. But while a good scare is all part of the annual Halloween fun, retailers need to ensure their omni-channel customers do not get scared away by frighteningly poor digital commerce features and functions.

Pittsburgh – GNC Holdings Inc. will use customer-centricity solutions from dunnhumbyUSA across all facets of its marketing to more effectively segment and engage with in-store and online customers. This will include personalized communications and offers to shoppers through both online and offline channels.

Shoppers at J.C. Penney stores this holiday season will discover a more rewarding experience following the retailer’s decision to team up with leading retail app Shopkick.

J.C. Penney shoppers will be able to Shopkick’s currency known as "kicks” along with special offers from the retailer when visiting any of its nearly 1,100 stores

New York -- Amazon.com narrowed its loss in the third quarter and posted a better-than-expected 25% increase in sales. The online giant reported a net loss of $41 million, down from $274 million in the year-ago period, in line with expectations.

Amazon reported revenue of $17.1 billion, beating expectations by about 2% on strong sales growth, particularly in the U.S. market.