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Omnichannel

  • Saks Off 5th launches e-commerce site on Demandware platform

    New York -- Saks Fifth Avenue Off 5th has launched its first e-commerce site, saksoff5th.com, on the Demandware platform. The new site is a significant milestone in the company’s omni-channel strategy, which will also include mobile and tablet commerce and digital integration with stores.

  • Gap’s November same-store sales up 2%

    San Francisco -- Gap Inc. reported its November 2013 net sales increased 8% compared with last year. Same-store sales for the period rose 2%.

    Net sales for the four-week period ended November 30, 2013 were $1.63 billion, compared with net sales of $1.52 billion for the four-week period ended November 24, 2012.

  • Doug McMillon versus Jeff Bezos

    Walmart International president and CEO Doug McMillon isn’t due to replace current Wal-Mart Stores president and CEO Mike Duke until February, but when he does the most pressing matter on a long list of priorities will be executing the company’s digital vision.

  • Study: Options convert online shoppers

    Coral Gables, Fla. -- The likelihood that shoppers will make a purchase online is directly related to the number of product options that are displayed and to how the product information is displayed, either visually or with text. Research from the University of Miami School of Business Administration found when larger assortments of products (i.e. many options) are displayed with images rather than text, shoppers are less likely to purchase a product.

  • RKF launches Toronto office

    New York — RKF has opened an office in Toronto and named Steven Alikakos president, Canada. RKF’s Canadian expansion comes just weeks after the firm formalized an affiliation with the U.K.-based retail consulting firm CWM Retail Property Advisors.

    A growing number of American retailers have launched stores north of the border in recent years, a trend expected to continue. Likewise, the U.S. has seen a wave of expansions from Canadian retailers. RKF hopes to play a role in sustaining and accelerating cross-border retail migration.

  • Four Ways Product Information Rings in Holiday Sales

    By Steve Cole, CMO, Gladson

    Here’s a bit of holiday cheer for retailers: According to Shop.org, online sales will grow 13%-15% this holiday season. But do retailers have what it takes to cash in?

  • Holiday e-commerce gains expected to match last year’s 15% rise

    New York -- eMarketer projects that retail e-commerce holiday sales in the U.S. will rise about 15% again this year, matching last year's gains. In total, U.S. retail e-commerce sales for the holiday season — defined as November and December — are expected to reach $61.8 billion, up from $53.7 billion last year, according to the report.
     
    As well, eMarketer estimates US retail e-commerce sales will grow 16.4% to $262.3 billion this year, with 23.5% ($61.8 billion) of this taking place in November and December.

  • Rakuten.com Shopping rocked Black Friday

    Black Friday came early for Rakuten.com Shopping. The online marketplace saw a huge jump in visits to the site, consumer sales and conversion on and leading up to the biggest shopping day of the year.

    Rakuten.com Shopping reported a rise in consumer sales and traffic beginning the Monday before the big sale days, with a spike on Thanksgiving Day and a crescendo at 10 a.m. PST on Black Friday.

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