Walmart’s delivery operation — by the numbersLast year was a busy one for Walmart's ever-expanding delivery operation. Consumer views on customer service automation vary by generationBoomer and Gen Z shoppers have very different opinions about automated customer service experiences. The human touch – delivered via technology Leading-edge communication technology enables retailers to conduct highly personalized, one-on-one customer interactions – at scale. Academy Sports Q4 profit up; opening 13 to 15 stores Academy Sports + Outdoors maintained its profit momentum in the fourth quarter even as its sales fell amid the “uncertain” economic environment. Williams-Sonoma Q4 profit beats estimates; raises dividend Williams-Sonoma reported a record year of revenue even as its fourth-quarter sales were lower than expected. Study: U.S. data breaches rise 83% from 2020-2022 Digital fraud is on the rise at steep rates. 7-Eleven rolls out proprietary EV charging network 7-Eleven intends to build one of the largest and most compatible electric vehicle (EV) fast-charging networks of any North American retailer. Amazon enters delivery partnership with Rite Aid – here’s where Amazon Prime members have a new fulfillment option for health and CPG items in two select markets. Kroger adding autonomous trucks to fast delivery effort The Kroger Co. is integrating autonomous box trucks into the “middle mile” of one of its next-generation fulfillment networks. Denny’s overhauls kitchens, offers augmented reality menu feature Denny’s is upgrading its store environment, physically and virtually. First Previous 148 149 150 151 152 Next Last
