Omnichannel

San Diego – Nine-in-10 (91%) women conduct online research prior to making a purchase, and 92% are willing to pay more for competing products that receive positive online reviews. A new consumer survey from Interactions, “Retail Perceptions - The Power of Persuasion,” also found that 30% of women use a mobile device to conduct research and 37% of mobile users say they conduct research during their shopping trip.

Pacific Sunwear overcame weak mall traffic and bad weather to log its eighth consecutive quarter of same-store sales growth with a 2% comp increase in the fourth quarter.

The teen and young adult retailer said sales from continuing operations during the quarter ended Feb. 1 totaled $218.6 million compared to sales of $222.8 million during the fourth quarter the prior year, a period which included the benefit of an additional week which added sales of $9 million. PacSun ended its most recent fiscal year with 618 stores compared to 644 in the year earlier period.

San Jose, Calif. -- VeriFone Systems, Inc. is partnering with Xpient Solutions to provide payment-as-a-service (PaaS) solution for quick service restaurant (QSR) and fast-casual dining markets. The solution enhances security through payment system isolation and end-to-end encryption while providing a pathway to EMV and NFC payment acceptance at the point-of-sale (POS).
 

By Dave Richards, Accenture

We shop almost every day – picking something up at the drug store or buying lunch, clothes shopping or getting groceries, looking for a gift or checking out a promotion – and we are doing this on the way to work, at work, at night while watching TV, online, at a store and increasingly across mobile devices. There is one thing that unites consumers in all of these instances: we expect the experience to be unified, personalized, constant, connected and, above all, seamless.
 

Fremont, Calif. -- Men's Wearhouse is launching its omni-channel inventory program, which gives customers visibility and access to all merchandise within the company's distribution center and its 900-plus retail locations from one location. Now, regardless of whether a customer is shopping in a single store or online, they can see all merchandise available to them throughout the company and pick up any item at the store of their choosing.

Anaheim, Calif. – Pacific Sunwear of California Inc. reported a net loss of $22.5 million during the fourth quarter of fiscal 2013, up from a net loss of $19.8 million in the same period a year earlier. Net sales dropped 2% to $218.6 million $222.8 million, while same-store sales rose 2%.

Pacific Sunwear cited the 53rd week in fiscal 2012 as negatively affecting its comparative fiscal 2013 results. Looking ahead, the retailer expects a same-store sales increase of 1 to 4% and revenues of $169 million to $174 million during fiscal 2014.

A little more than a week since the Men's Wearhouse confirmed plans to acquire Jos. A. Bank, it is launching an omnichannel inventory program giving customers access to merchandise within its distribution center and its more than 900 retail locations from one spot.  

Cincinnati -- Intelligrated is releasing new RTS Trak3 cL pick-to-light hardware from its subsidiary company, Knighted. The new pick-to-light system enables maximum picking and putting accuracy and efficiency in high-velocity, high-SKU omni-channel and e-commerce fulfillment environments.