Omnichannel

Cologne, Germany -- EVO Payments International, a card payment acquirer and payment service provider operating in the U.S., Canada, and Europe, is releasing a new graphical user interface called Clever Pay GUI in Europe. EVO designed this new interface to make payment acceptance for online businesses easier and faster.

Toronto -- Hudson’s Bay Company’s net profit for the fourth quarter fell to $29.1 million from $86.8 million in the year ago period, amid higher expenses.

The company’s sales for the quarter, ended Feb.1, rose 74% to $2.41 billion, largely driven by the inclusion of Saks, which it acquired in November 2013. Same-store sales rose 6.6%, with an increase of 5.2% at its namesake stores, a 3.1% increase at Saks, and a decline of 1.3% at Lord & Taylor.

The shift toward electronic payments has had the unintended consequence of hindering shoppers’ ability to donate to charitable causes at the point of sale, but not anymore.

New York -- The month of March saw a steep rise in smartphone-generated traffic, orders, and revenue by consumers to retailer smartphone-optimized websites over the year-ago period, according to mobile commerce platform Branding Brand. In March 2014, smartphones generated 29.4% of total online visits, up 42.7% from March 2013 (62.9% iOS, 36.4% Android). The market share of non-mobile (desktop) visits decreased 21.1% from March 2013 to March 2014.

Boca Raton, Fla. -- Office Depot has appointed Troy Rice as executive VP of retail, effective April 14. Rice, who replaces Juan Guerrero, will also serve as a member of Office Depot’s leadership team and report directly to chairman and CEO Roland Smith.
 

Instacart said it launched its same day grocery delivery service in the Los Angeles area this week as part of a nationwide rollout to urban markets.

In late March, the company began offering its service in the New York area. Instacart employs a crowd-sourced business model which matches grocery orders with personal shoppers who deliver products using their own vehicles in as little as one hour.

New York -- Consumers worldwide are increasingly using multi-platform devices, especially mobile, to enhance their in-store shopping experience, according to a study by global digital and technology agency DigitasLBi.

In the study, "Connected Commerce: A Snapshot of the Modern Shopper,” 71% of Americans say that using a mobile phone while shopping inside a store could affect their buying decisions.

Sydney, Australia -- Multi-brand retailer Atlantic Brands is using Lyris’ digital marketing platform to boost sales and customer engagement for its Australian division. With Lyris, Atlantic Brands plans to increase repeat purchases and overall revenues by gleaning customer insights from online and offline activity.