Omnichannel

A recent Infosys Rethinking Retail Survey found that 86% of consumers who have experienced personalization technology while shopping have admitted that it has influenced their purchasing decisions. Moreover, 69% of consumers responded to the study stating that consistency of customer service across physical and online stores was of importance to them.

Tyson’s Corner, Va. - Logan's Roadhouse has selected MicroStrategy's Alert Platform as the foundation for a new customer-focused mobile app. Through its new app, Logan's intends to provide a complete brand experience to mobile consumers.

Using mobile conveniences and marketing features available in the Alert platform, Logan's expects to generate more repeat business, amplify its social presence, and deliver enhanced loyalty services.

New York -- Target will test same-day delivery in three markets as the online shipping war among retailers continues to gain momentum. Target will launch a $10 rush delivery pilot in June in the Minneapolis, Boston, and Miami, markets, offering guests the ability to order as late as 1:30 p.m. in the afternoon and receive a delivery of qualifying items between 6 p.m. and 9 p.m. the same day, the company stated in its recent quarterly call with analysts.

The technology-driven innovation spree occurring in the retail industry offers merchants, marketers and operators unprecedented shopper insights capabilities — and a host of new opportunities.

Target will test same-day delivery in three markets as the online shipping war among retailers continues to gain momentum. Target will launch a $10 rush delivery pilot in June in the Minneapolis, Boston and Miami markets, offering guests the ability to order as late as 1:30 p.m. in the afternoon and receive a delivery of qualifying items between 6 p.m. and 9 p.m. the same day, the company stated in its recent quarterly call with analysts.

Every May, the MIT Sloan School of Management hosts a one-day CIO Symposium where great academic minds mix with great business minds. The result is always an outpouring of IT and business thought leadership, and this year was no exception. A panel of CIOs, including Adriana Karaboutis of Dell and Roger Gurnani of Verizon, discussed what leading the digital enterprise means for today’s top IT executives, and why taking a leading digital enterprise role is so critical. Following are a few insights gleaned from the session:

New York – Aeropostale Inc. reported a net loss of $76.8 million in the first quarter of fiscal 2014, up from the $12.2 million net loss it reported a year earlier. It also projected a second-quarter loss forecast bigger than analysts expected.

The struggling retailer, which has reported a loss for six consecutive quarters, had a generally difficult quarter overall, as net sales fell 12% to $395.9 million from $452.3 million and same-store sales decreased 13%.  Aeropostale has reported declining comparable sales for seven straight quarters.

Walldorf, Germany – SAP AG is releasing cloud-based Rapid Deployment solutions designed to simplify deployments and move existing SAP applications to the cloud with best practices in a predictable manner that helps minimize business disruption while new solutions are implemented. SAP Rapid Deployment solutions follow a universally applicable approach for customers deploying across the cloud, on premise or in hybrid landscapes.