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Omnichannel

  • Facebook launching payments feature for Messenger app

    New York -- Facebook Inc. is adding a new feature to its popular Messenger instant messaging service that will give users the ability to send money to friends. The Messenger app, which separated from Facebook’s main application in 2014, is one of the largest platforms in the world, with a reported 700 million users.

    The new payments tool will be rolled out in the coming months in the United States for desktop computers and Google’s and Apple’s mobile platform. Facebook reportedly built the tool in house. 


  • Lowe’s rolls out KeyMe digital key kiosks

    Mooresville, N.C. – Lowe’s Companies Inc. may have found the key to customer self-service. The DIY giant is rolling out new retail kiosks from KeyMe at select locations.  

    The kiosks enable customers to safely store a “digital copy” of their keys in the cloud and create a spare copy at their local Lowe’s in under 30 seconds. The new kiosks will be able to copy car keys, both with transponder chips and those without. This is the first time car keys have ever been able to be copied at a self-service kiosk.

  • Amazon expands one-hour delivery service to Baltimore, Miami

    Seattle –  Amazon.com is upping the competition with brick-and-mortar stores by expanding its one-hour Prime Now delivery service to Baltimore and Miami. The service, which was previously available only in Manhattan, offers one-hour delivery on tens of thousands of items through a mobile app.

  • J. Crew swings to Q4 loss, dragged down by namesake brand

    New York -- J. Crew Group Inc. saw fourth quarter namesake sales and traffic counts fall, which dragged down results for the quarter ended Jan. 31.  J. Crew reported a loss of $30.6 million for the fourth quarter, compared with a profit of $5.9 million in the year-ago period. An impairment charge contributed $26 million to the negative results.

  • Walmart to address shareholders on June 5

    Amid a fast-changing industry in which retailers seek to harmonize their online and physical stores, the largest retailer in the world has announced the date of its annual shareholders meeting.

    Wal-Mart Stores announced the meeting will be held on June 5 at 7 a.m. CDT in the Bud Walton Arena at the University of Arkansas in Fayetteville, Ark.

    The meeting will be webcast on the company’s website at http://stock.walmart.com. The company also announced that April 10 is the record date for that meeting.

  • Williams-Sonoma sets e-commerce milestone

    Williams-Sonoma set a milestone in 2014 that helped the retailer post an impressive jump in same store sales and profit.

    The specialty retailer of home furnishing products reported that for the first time ever, e-commerce sales made up more than 50% of all revenues in 2014.

    Williams-Sonoma said its fourth quarter net revenues grew 5.2% to $1.542 billion versus $1.466 billion in the prior year quarter. Same store sales grew of 5.1%. Earnings per share grew 13.8% to $1.57 from $1.38 in the prior year quarter.

  • Traffic woes hurt J. Crew in Q4

    A shift toward online sales is one reason why J. Crew Group Inc. says it lost $30.6 million in the fourth quarter.

    The retailer has been dealing with traffic problems at its namesake stores as more of its customers migrate to the J. Crew website, the company says. 

  • Shoe Carnival steps up same store sales in Q4

    Shoe Carnival credited “favorable weather” with its impressive spike in same store sales in the fourth quarter.

    The Indiana-based retailer of moderately priced footwear and accessories reported that net sales in the fourth quarter ended Jan. 31 increased $27.3 million to $227.6 million, compared to the fourth quarter of fiscal 2013. Same store sales increased 9.5%, which exceeded the company’s guidance for the quarter. Earnings per diluted share were 15 cents.

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